Facility & Property Director

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Job Description

Property Director / Facility Operations Summary
The Property Director provides strategic and hands-on leadership to ensure YMCA facilities are safe, welcoming, and well-maintained in support of the YMCA’s mission. This role oversees daily facility operations, preventative maintenance, and capital needs across buildings, grounds, and major systems, ensuring environments that promote health, safety, and community engagement.

The Property Director leads and develops facility staff, manages vendor and contractor relationships, and ensures compliance with all safety, regulatory, and risk management standards. Working collaboratively with program, operations, and leadership teams, this position supports member experience, special events, and efficient use of YMCA spaces while stewarding resources responsibly.

Qualifications

Education & Experience

Bachelor’s degree in Facilities Management, Business, Engineering, or a related field, or equivalent combination of education and experience.
Minimum of 5–7 years of progressive experience in facility operations, property management, or maintenance leadership.
Experience managing multi-building or campus-style facilities preferred.
Technical & Operational Expertise

Demonstrated knowledge of building systems including HVAC, electrical, plumbing, roofing, aquatics, and fitness equipment.
Experience with preventative maintenance programs, inspections, and capital project coordination.
Working knowledge of building codes, safety regulations, risk management practices, and emergency preparedness.
Leadership & Staff Development

Proven ability to lead, train, and develop maintenance and custodial teams.
Experience scheduling staff, setting performance expectations, and fostering a culture of accountability, service, and teamwork.
Ability to model the YMCA’s values of Caring, Honesty, Respect, and Responsibility in daily interactions.
Vendor & Financial Management

Experience managing vendors, service contracts, and contractors; reviewing bids and ensuring quality and cost control.
Ability to manage operating budgets, track expenses, and recommend capital improvement needs.
Safety & Compliance

Demonstrated commitment to safety, risk reduction, and regulatory compliance (health, fire, childcare, and aquatics).
Ability to identify hazards, respond to incidents, and implement corrective actions.
Member & Community Focus

Strong customer service orientation with a visible, approachable leadership presence.
Ability to collaborate effectively with program staff, leadership, volunteers, and community partners.
Strong communication and organizational skills with attention to detail.
Certifications (Preferred or Required)

CPO (Certified Pool Operator), HVAC or electrical certifications, or Facilities Management credentials preferred or willingness to obtain.
CPR/AED, First Aid, and YMCA-required safety certifications (or ability to obtain within required timeframe).

Essential Functions
  • Provide leadership and oversight for daily facility operations to ensure YMCA properties are safe, clean, functional, and welcoming for members, staff, and guests.
  • Oversee preventative maintenance and repairs for all buildings, grounds, mechanical systems, aquatics, and fitness equipment; conduct routine inspections and address issues promptly.
  • Supervise, train, schedule, and evaluate facility and custodial staff to ensure consistent standards of cleanliness, safety, and member service.
  • Manage vendor and contractor relationships, including issuing work orders, reviewing proposals, monitoring performance, and ensuring services meet quality and budget expectations.
  • Maintain compliance with all applicable building, health, fire, childcare, aquatics, and regulatory requirements; support audits, inspections, and corrective actions.
  • Lead facility risk management and emergency preparedness efforts, including incident reporting, hazard mitigation, and safety training.
  • Plan, coordinate, and oversee facility improvement and capital projects from planning through completion.
  • Develop, monitor, and manage facility operations budgets; track expenses and recommend capital and equipment needs.
  • Collaborate with YMCA leadership, program, and operations teams to support programming, special events, and evolving facility use needs.
  • Serve as a visible, approachable leader who models YMCA values and contributes to a positive member and staff experience.
  • Participate in YMCA leadership meetings, strategic planning, and other duties as assigned to advance the mission of the YMCA.
Cause-Driven Leadership Competencies

1. Mission Advancement
Advancing the YMCA’s purpose of strengthening community through youth development, healthy living, and social responsibility.

Leads with passion for the YMCA’s cause and values
Communicates the YMCA’s impact and relevance
Ensures programs, services, and facilities align with mission and community needs
 
2. Collaboration
Building relationships and working effectively with others to achieve shared goals.

Develops meaningful relationships with staff, volunteers, and community partners
Builds trust, inclusion, and teamwork
Engages others to support and strengthen the YMCA’s work
 
3. Operational Effectiveness
Ensuring high-quality operations, stewardship of resources, and accountability.

Demonstrates strong decision-making and problem-solving skills
Manages resources responsibly (people, facilities, finances)
Maintains safety, compliance, and high standards of service
 
4. Personal Growth
Demonstrating continuous learning, self-awareness, and adaptability.

Seeks feedback and professional development
Models integrity, resilience, and leadership presence
Adapts to change and leads others through growth and transition

Required Certifications
  • Required Certifications
  • CPR/AED and First Aid Certification
  • Required for all YMCA leadership positions; must be obtained within 30–60 days of hire if not current.
  • Bloodborne Pathogens Training
  • Required to ensure staff and member safety; typically completed during YMCA onboarding.
  • YMCA Safety & Risk Management Training
  • Includes emergency procedures, incident reporting, and child protection training, as required by YMCA of the USA.

 
Required or Within Timeframe of Hire

  • Certified Pool Operator (CPO) or equivalent
  • Required if overseeing aquatics facilities; must be obtained within 6 months of hire if not already certified.