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Property Director / Facility Operations Summary
The Property Director provides strategic and hands-on leadership to ensure YMCA facilities are safe, welcoming, and well-maintained in support of the YMCA’s mission. This role oversees daily facility operations, preventative maintenance, and capital needs across buildings, grounds, and major systems, ensuring environments that promote health, safety, and community engagement.
The Property Director leads and develops facility staff, manages vendor and contractor relationships, and ensures compliance with all safety, regulatory, and risk management standards. Working collaboratively with program, operations, and leadership teams, this position supports member experience, special events, and efficient use of YMCA spaces while stewarding resources responsibly.
Education & Experience
Bachelor’s degree in Facilities Management, Business, Engineering, or a related field, or equivalent combination of education and experience.
Minimum of 5–7 years of progressive experience in facility operations, property management, or maintenance leadership.
Experience managing multi-building or campus-style facilities preferred.
Technical & Operational Expertise
Demonstrated knowledge of building systems including HVAC, electrical, plumbing, roofing, aquatics, and fitness equipment.
Experience with preventative maintenance programs, inspections, and capital project coordination.
Working knowledge of building codes, safety regulations, risk management practices, and emergency preparedness.
Leadership & Staff Development
Proven ability to lead, train, and develop maintenance and custodial teams.
Experience scheduling staff, setting performance expectations, and fostering a culture of accountability, service, and teamwork.
Ability to model the YMCA’s values of Caring, Honesty, Respect, and Responsibility in daily interactions.
Vendor & Financial Management
Experience managing vendors, service contracts, and contractors; reviewing bids and ensuring quality and cost control.
Ability to manage operating budgets, track expenses, and recommend capital improvement needs.
Safety & Compliance
Demonstrated commitment to safety, risk reduction, and regulatory compliance (health, fire, childcare, and aquatics).
Ability to identify hazards, respond to incidents, and implement corrective actions.
Member & Community Focus
Strong customer service orientation with a visible, approachable leadership presence.
Ability to collaborate effectively with program staff, leadership, volunteers, and community partners.
Strong communication and organizational skills with attention to detail.
Certifications (Preferred or Required)
CPO (Certified Pool Operator), HVAC or electrical certifications, or Facilities Management credentials preferred or willingness to obtain.
CPR/AED, First Aid, and YMCA-required safety certifications (or ability to obtain within required timeframe).
1. Mission Advancement
Advancing the YMCA’s purpose of strengthening community through youth development, healthy living, and social responsibility.
Leads with passion for the YMCA’s cause and values
Communicates the YMCA’s impact and relevance
Ensures programs, services, and facilities align with mission and community needs
2. Collaboration
Building relationships and working effectively with others to achieve shared goals.
Develops meaningful relationships with staff, volunteers, and community partners
Builds trust, inclusion, and teamwork
Engages others to support and strengthen the YMCA’s work
3. Operational Effectiveness
Ensuring high-quality operations, stewardship of resources, and accountability.
Demonstrates strong decision-making and problem-solving skills
Manages resources responsibly (people, facilities, finances)
Maintains safety, compliance, and high standards of service
4. Personal Growth
Demonstrating continuous learning, self-awareness, and adaptability.
Seeks feedback and professional development
Models integrity, resilience, and leadership presence
Adapts to change and leads others through growth and transition
Required or Within Timeframe of Hire