Please note that the YMCA of the USA is a national resource office, not a parent organization, and every YMCA location is independently operated. YMCA of the USA does not have authority over local Ys' business operations, membership and employment relationships, nor contractual obligations. If you have questions in these areas, please contact your local YMCA.
Please contact YMCA of the USA for the following:
NOTE: We will not be able to address any concerns related to your local Y. Please contact your local Y for assistance. Because of the ongoing COVID-19 crisis, you may experience a delayed response.
E-mail: Customer Service
YMCA of the USA
101 N Wacker Drive
Chicago, IL 60606
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Your local Y can answer questions about membership, operating hours, facilities, programming, schedules, volunteering and more. Search here to learn more about your nearest Y.
Child Safety Hotline
If you suspect child sexual abuse has occurred at a Y facility or program in the U.S., please notify Y-USA by completing this form.