Assistant Aquatics Program Director

Program Development & Service Delivery

• Developing, maintaining, and providing high quality, high-value aquatics programs to members and participants
• Provides excellent customer service to members, guests, and program participants, answering program questions and listening to/addressing concerns in partnership with the Aquatics Director.
• Fill in for absent staff in various capacities such as lifeguarding and instruction.

Staff Leadership & Supervision

• Direct, manage, and supervise all part-time staff to include input into recruitment, selection, performance evaluation, and termination decisions.
  • Evaluation of staff
  • New staff training and/or mentorship
• Set a good example in promptness, respect, conduct, honesty, and caring for all staff, members, program participants, and guests.
• Maintain a positive attitude and contribute toward a quality work environment, exemplifying YMCA character and values.
• Attends mandatory meetings and in-services.

Operations & Facility Management

• Properly open and/or close aquatics area each day according to Standard Operating Procedures and Director’s expectations and instructions.
• Communicate and enforce aquatics rules and guidelines to ensure safe working and program environment for all staff and program participants according to local, state, and YMCA regulations.
• Help in maintaining a clean, safe, fully stocked, and well-organized aquatics area.
  • Pool chemical monitoring and record keeping
• Work responsibly without constant direct supervision performing daily duties as assigned.

Administrative & Scheduling Responsibilities

• Monitor and correct bi-weekly payroll for staff and/or contracted services and submit in a timely manner according to established Payroll timelines.
• May be asked to assist in the following administrative duties:
  • Program Scheduling
  • Staff Scheduling
  • Program registration monitoring
  • Communication of registration and schedules to program participants and Business Services Center team.

Other expectations

• Adhere to policies related to boundaries with consumers.
• Attend/complete required abuse risk management training
• Adhere to procedures related to managing high-risk activities and supervising consumers.
• Follow mandated reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Follow employees and volunteers screening requirements and use screening instruments to screen for abuse risk.
• Provide employees and volunteers with ongoing supervision and training related to abuse risk.
• Provide employees and volunteers with regular feedback regarding their boundaries with consumers.
• Require employees and volunteers to adhere to policies and procedures related to abuse risk.
• Respond quickly to policy and procedure violations using the organization’s progressive disciplinary procedures.
• Respond seriously and confidentially to reports of suspicious and inappropriate behaviors.
• Follow mandated reporting requirements.
• Communicate to all employees and volunteers the organization’s commitment to protect its consumers from abuse.
• Report essential abuse risk management information to the board of directors.