Director of Child Care Services

YMCA
Salary
$55,000.00
$65,000.00
How to Apply
Apply Online
Resumes Accepted Until
Resume Contact
[email protected]
Join us in fulfilling the mission of the Y, contributing to a positive work culture, and making a difference in our community. 
Job Description

Our Director of Child Care Services is responsible for overseeing the Southern District YMCA’s before and after school care programs located at sites throughout the NH Seacoast and includes approximately 350 enrolled children as well as over 40 part and full-time staff-members.

Optional Benefits:

medical, dental, vision and PFML plans
Optional 403(b) and/or Roth savings available on day one

Provided Benefits:

Generous PTO plan
Organization paid Life Ins with option to increase with payroll deduction
Organization paid short & long term disability 
Organization contribution of 10% to 401(a) after 1 year employment
YMCA family membership with program discounts

Qualifications
  • Bachelor’s degree in Child Care Administration, Recreation Management, Business Management, Human Resources or related field preferred.
  • Ability to qualify as a school age site director or group child care director under NH Child Care Licensing regulations.
  • Ability to help develop, interpret and implement an approved plan with school age child programs.
  • Ability to communicate with all socio-economic groups and elaborate on program objectives to the general public.
    Must be CPR and First Aid certified or willing to become certified within 30 days and able to meet licensing requirements for professional development.
  • Desire and ability to work with children and adults in a child care setting.
    Must have enthusiasm, sense of humor, patience, creativity, self-control, good character, judgement, integrity and adaptability.
  • Experience of developing and managing a budget.
  • Teaching, facilitating, teambuilding experience preferred.
  • Supervisory and staff development experience.
  • Strong visual and auditory ability.
  • Multi Team/ Branch Leader Certification from YMCA of the USA preferred or may be obtained within the first two years.
  • Strong working knowledge of computers and all common programs such as Word, PowerPoint and Excel.
  • Ability to effectively delegate responsibilities to others and support them as necessary.
  • Strong organizational and time management skills.
  • Ability to multi-task.
  • Ability to connect with people of diverse backgrounds.
  • Excellent problem-solving skills.
  • Experience measuring impact of programs and making adjustments based on results
  • Develop and maintain systems for tracking data related to program and make data-driven decisions
  • Ability and willingness to travel and work weekends/evenings throughout the year.
  • Strong experience in program design, development and evaluation.
  • Supervisory and staff development experience.
  • Administrative experience.
  • Must be able to complete YMCA required training as scheduled by management.
  • Maintain updated certifications of the job (CPR and First Aid/AED).
  • Ability to respond to critical incidents and act swiftly in emergency situations.
  • Early childhood education experience preferred
Essential Functions
  • Provide exceptional customer service.
  • Recruit and manage staff.
  • Resolve employee issues and disputes.
  • Oversee and work with Office Manager relating to billing and payments.
  • Work with Marketing Coordinator to maintain website, parent newsletter and any marketing materials needed for the department.
  • Work with Marketing to drive annual scholarship fundraising event.
  • Receive and process financial assistant applications
  • Work with HR to maintain all employee personnel files as current, including health forms, certifications (CPR/First Aid) and trainings (Child Abuse Prevention, Blood borne Pathogens, etc.).
  • Create and maintain the yearly budget.
  • Monitor monthly budgets to include revenue, program supply expenses and staff wages.
  • Monitor enrollment to ensure fiscal health of all programs.
  • Ensure compliance with of Bureau of Child Care Licensing Regulations, Southern District YNCA procedures, rules, and regulations are understood and enforced.
  • Provide final review of payroll to ensure accuracy
  • Monitor State childcare assistance billing by consulting with Associate Child Care Director and Registrar to determine status of payments and identify potential candidates for scholarship or payment plans.
  • Work with partners, including schools, to grow and develop financial assistance programs and partnerships
  • Oversee Office Manager
  • Complete employee performance evaluations of staff. Give informal and constructive feedback to promote staff growth.
  • Chart and monitor professional development goals.
  • Responsible for ensuring all program locations are compliant with state licensing regulations by conducting site visits to inspect child care environment and administrative requirements such as: complete sets of personnel files, fire drill log, first aid supplies, staff attendance sheets, child emergency information, child health forms and any other materials or information that may be needed to meet state requirements.
  • Approve emergency plans for each site; ensure all local emergency responders are aware of our program locations and hours.
  • Manage relationships with schools and school districts, ensuring MOU’s are signed prior to enrollment opening each year. Speaks at school board meetings and meets with all necessary stakeholders to ensure strong relationships
  • Oversees growth and expansion of all Y child care programs
  • Organize early registration process using Daxko and email
  • Oversee enrollment confirmation and billing procedures.
  • Work with Marketing to develop and coordinate marketing for all school age child care programs.
  • Oversee end of year wrap up of sites and prepare for the upcoming school year, including marketing, registration, organizing supplies, communication with principles, hiring all staff, planning and executing staff training.
  • Oversee staff recognition program including annual gifts and staff appreciation events.
  • Works with Associate Director of Child Care on all summer programs, ensuring appropriate staffing and helping oversee staff training.
  • Works with bus company for summer trips
  • Follow employees and volunteers screening requirements and use screening instruments to screen for abuse risk.
  • Provide employees and volunteers with on-going supervision and training related to abuse risk.
  • Provide employees and volunteers with regular feedback regarding their boundaries with consumers.
  • Require employees and volunteers to adhere to policies and procedures related to abuse risk
  • Respond quickly to policy and procedure violations using the organization’s progressive disciplinary procedures.
  • Respond seriously and confidentially to reports of suspicious and inappropriate behaviors.
  • Follow mandated reporting requirements.
  • Communicate to all employees and volunteers the organization’s commitment to protect their consumers from abuse.
  • Report essential abuse risk management information to the board of directors.
  • Stays up to date with trends in child care at a state and federal level, advocating for bills and changes as necessary
  • Other duties as assigned.
Cause-Driven Leadership Competencies

Mission Advancement:

Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising. 
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. 

Operational Effectiveness:

Makes sound judgements, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participate sin meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goas and deliver a high-value experience for members. 

Personal Growth:

Pursues self-development that enhances job performance. Demonstrates an oneness to change, and seeks opportunities in the change process. Accurately assess personal feelings, strengths, and limitations and how they impact relationships.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology. 

Southern District YMCA is an Equal Opportunities employer and embraces diversity in our employee population. It is the policy of SDYMCA to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or genetic information.