Chief Human Resources & Administration Officer

KEY LEADERSHIP RESPONSIBILITIES:

Strategic Leadership & Organizational Effectiveness 

·Serve as a trusted advisor to the CEO, COO, Executive Leadership Teams, and Boards of Directors on workforce, culture, governance, risk, and organizational effectiveness. 

·Develop and implement a multi-year people and culture strategy aligned with each association's strategic plan. 

·Lead organizational design, succession planning, change management, and workforce planning initiatives. 

·Partner with executive leadership to strengthen organizational capacity and support sustainable growth. 

·Develop strategies that position both associations to successfully navigate expansion opportunities, shared services initiatives, partnerships, and future organizational transformations. 

·Foster a culture of accountability, collaboration, innovation, inclusion, and continuous improvement. 

Human Resources & Talent Strategy 

·Provide strategic oversight of all human resources functions across both associations. 

·Lead talent acquisition and retention strategies to attract, develop, and retain high-performing employees. 

·Develop workforce planning strategies that ensure the right talent is in place to achieve organizational goals. 

·Establish succession planning processes for key leadership and mission-critical positions. 

·Oversee employee onboarding, engagement, performance management, and recognition programs. 

·Ensure compliance with all employment-related federal, state, and local laws and regulations. 

·Oversee payroll department. 

Compensation, Benefits & Total Rewards 

·Develop and maintain a competitive compensation philosophy that supports recruitment, retention, equity, and financial sustainability. 

·Conduct compensation studies, salary benchmarking, pay equity analyses, and market assessments. 

·Recommend salary structures, pay practices, incentive programs, and executive compensation strategies. 

·Oversee employee benefits programs and evaluate opportunities to enhance employee value while maintaining fiscal responsibility. 

·Partner with finance leadership to forecast workforce costs and assess compensation-related trends and risks.

Leadership Development & Organizational Learning 

·Design and implement leadership development strategies for supervisors, directors, vice presidents, and executive leaders. 

·Create learning pathways that support employee growth, internal promotion, and succession readiness. 

·Develop and oversee training programs related to leadership, communication, employee engagement, performance management, compliance, and organizational culture. 

·Foster a culture of continuous learning and professional development throughout both associations. 

·Identify future leadership talent and create opportunities to prepare employees for advancement. 

Employee Relations & Culture 

·Lead employee relations strategy and provide guidance on complex personnel matters. 

·Ensure fair, consistent, and legally compliant employment practices. 

·Support leaders in resolving workplace conflicts, conducting investigations, and addressing performance concerns. 

·Measure and strengthen employee engagement, morale, and organizational health. 

·Develop initiatives that promote diversity, equity, inclusion, belonging, and psychological safety. 

·Champion a mission-driven culture that reflects YMCA values and supports exceptional employee and member experiences. 

Legal Affairs, Compliance & Governance 

·Serve as the primary liaison to external legal counsel. 

·Oversee employment-related legal matters and organizational compliance efforts. 

·Coordinate the review of contracts, leases, agreements, policies, and governance documents. 

·Monitor emerging legal and regulatory developments that impact YMCA operations. 

·Support board governance practices and ensure compliance with applicable laws, regulations, and accreditation standards. 

·Advise executive leadership regarding legal risk and policy implications of organizational decisions. 

Risk Management & Safety 

·Lead enterprise-wide risk management initiatives across both associations. 

·Develop and implement strategies to identify, assess, mitigate, and monitor operational, financial, legal, reputational, and safety risks. 

·Oversee insurance programs, claim management, and risk financing strategies. 

·Ensure compliance with YMCA Child Protection Standards, safety protocols, and regulatory requirements. 

·Lead crisis preparedness, business continuity planning, and incident response efforts. 

·Promote a proactive culture of safety, accountability, and risk awareness throughout the organization.