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Come join the YMCA of Rapid City in the heart of the Black Hills of South Dakota as our new COO!
Job Description
The YMCA of Rapid City is seeking a dynamic and mission-driven Chief Operations Officer (COO) to join our executive leadership team. As COO, you'll oversee the daily operations of our YMCA centers, directly supervising center Directors and ensuring high-quality, inclusive programs that meet the needs of our diverse community. You’ll play a key role in guiding operational strategy, fostering cross-branch collaboration, and driving growth through innovation, program expansion, and community partnerships.
Working closely with the CEO, board members, and local leaders, you’ll help shape the future of the Y in the Black Hills—creating policies that promote equity, ensuring financial health at the center level, and building a culture of accountability, inclusion, and impact. If you’re an experienced leader with a heart for service, strong operational skills, and a passion for community, we invite you to bring your vision to the YMCA of Rapid City.
Qualifications
· Proven leadership experience—minimum of 7–10 years in operations or nonprofit management.
· Strong background in staff supervision, community engagement, and strategic growth.
· Deep understanding of diversity, equity, and inclusion best practices.
· Excellent communication, coaching, and decision-making skills.
· Bachelor's degree required; Master's preferred.
· Experience with YMCA operations is a plus.
Essential Functions
Lead and supervise Center Directors to ensure operational quality and consistency.
· Provide coaching and direction to branch leadership and boards.
· Partner with the CEO, board members, and community leaders to identify and respond to community needs.
· Create inclusive organizational policies that promote equity and remove barriers.
· Monitor center-level financial performance, ensuring revenue and fundraising goals are met and expenses are well managed.
· Drive growth through program innovation, member engagement, pricing strategies, and partnerships.
· Guide the organization through strategic decisions on program priorities and resource allocation.
· Encourage cross-branch collaboration to launch new initiatives and improve service delivery.
· Represent the CEO in the community as needed, building strong relationships with key stakeholders.