Oversee and support daily operations at both the Downtown Branch and Pleasant Street location.
Lead department directors and staff to ensure delivery of high-impact, mission-driven programs and services.
Develop and manage department budgets in collaboration with the CFO and program leaders.
Champion a culture of service, accountability, and inclusion across all operational areas.
Ensure compliance with YMCA standards and local, state, and federal regulations.
Drive membership growth, retention, and engagement through exceptional service delivery.
Collaborate with the CEO and Board on strategic priorities and deliver reports and updates as needed.
Serve as staff liaison to assigned Board committees.
Support association fundraising efforts through donor stewardship, events, and campaign engagement.
Represent the YMCA in community meetings and initiatives to strengthen partnerships and visibility.
Other duties as assigned to support the overall success of the YMCA.