Residential Case Manager

YMCA
Salary
$43,888.00
How to Apply
Apply Online
Resumes Accepted Until
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Job Description

As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community. Incumbent assesses youth and family issues which result in a request for shelter care. The incumbent develops an individualized case plan for each youth in emergency shelter and directs, provides, and/or coordinates the provision of counseling, mediation, short-term conflict resolution, case management, medical, educational services, and home placement for youth in Shelter House. The average short-term (1 week to 3 weeks) case load will up to 10 residents and 10 aftercare families for a total of 225 youth & families per year.

Qualifications
  • Master’s degree in Social Work preferred.
  • Bachelor's Degree in Human Services required.  
  • Two years Case Management experience.
  • Five years experience working with at-risk youth.
  • Minimum of 21 years of age.
  • Valid Driver’s License and able to pass insurance requirements to transport youth in the company vehicle.
Essential Functions

ESSENTIAL RESPONSIBILITIES:

  • Uphold the mission of the YMCA, and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.
  • Demonstrates a commitment to the charitable work of the YMCA and accepts a leadership role in the activities and events of the YMCA Annual Campaign.
  • Challenges people to accept and demonstrate core values of the YMCA of honesty, respect, responsibility and caring.
  • Provide crisis intervention, case management, and mediation services through the crisis phone line, crisis walk-in service, community-based referrals, and Safe Place program.
  •  Facilitate the referral process for all potential clients.
  • Provide intake, case assessment and disposition, case management, “Family Team Conferencing” Mediation, and aftercare referral services to youth and families seeking services at ShelterHouse.
  • Provide liaison and advocacy with appropriate mental health centers, courts, physicians, school systems, CHFS/DCBS, and other community agencies.
  • Ensure that medical and educational needs of all shelter youth are addressed.
  •  Conducts follow-up contacts with youth and families, conducting an outcome measure survey with each family, and enters data into database system(ServicePoint).
  • Assist Youth Work Staff in assuring that youth and family needs are being addressed on a day-to-day basis during the shelter stay.
  • Develop effective working relationships with Senior Youth Workers, Part-Time Youth Workers, and all supervisory personnel, contributing to collaborative decision-making and mutual accountability.
  • Ensures proper documentation and protection of confidential information about youth, services provided to youth and families, and contacts with other agency’s personnel about care of the youth.
  • Attends and participates in meetings, supervision, and weekly case reviews.
  • Assists Youth Work staff in direct supervision of residents.
  • Assists in emergency transportation of youth.
  • Maintain consistent and timely records, including relevant reports to meet funding and licensing requirements.
  • Assist in the preparation of monitoring visits by funding and licensing sources.
  • Participate in the hiring process and orientation of new staff when appropriate.
  • Participate in staff and program development.
  • Maintains shared case management offices and rooms in a clean and orderly condition.
  •  Insures prudent use of resources, assists in revenue development, and participates in the internal fundraising campaign.
  • Supervises 1 - 2 students completing practicum assignments.

PHYSICAL WORKING CONDITIONS:

  • Standing 
  • Sitting
  • Climbing 
  • Pushing 
  • Pulling 
  • Lifting 35 lbs.
  • Carrying 35 lbs.
  • Series of dissimilar operations

WORK ENVIRONMENT

  • Noise level- Moderate
  • Fast Paced
  • Trauma Informed