· Provide leadership, supervision, and performance management for SACC, camp, and youth staff, including hiring, onboarding, training, scheduling, coaching, payroll review, and ongoing professional development.
· Oversee and support School Age Child Care (SACC), Summer Camp, Early Education Center (EEC), Youth Sports, and other Youth Programs, ensuring high-quality, safe, educational, and engaging experiences that align with YMCA standards and core values.
· Plan, organize, implement, and evaluate program curricula, activities, special events, field trips, and seasonal programming to support participant growth and program success.
· Manage program enrollment, registration, attendance, waitlists, billing, parent communication systems, and related software platforms to ensure effective administration and customer service.
· Develop and manage program budgets, monitor revenue and expenses, authorize program purchases, and ensure responsible stewardship of YMCA resources.
· Coordinate staffing, facility usage, transportation, equipment, supplies, and program logistics to support efficient operations and participant safety.
· Build and maintain positive relationships with participants, families, staff, volunteers, and community partners by providing exceptional customer service and timely resolution of questions or concerns.
· Ensure compliance with YMCA policies, licensing requirements, risk management practices, and regulatory standards, including safety inspections, incident reporting, and staff accountability.
· Lead program marketing, member engagement, and growth initiatives through promotions, community outreach, social media, website content, and other communication channels.
· Support YMCA fundraising efforts by actively participating in the Annual Campaign, meeting campaign goals, recruiting and coordinating volunteers, and assisting with fundraising events and activities.
· Collaborate with branch and association leadership on strategic initiatives, staff training, special events, and organization-wide projects while promoting the YMCA mission and core values of caring, honesty, respect, and responsibility.
· Perform other duties as assigned in support of branch operations and organizational objectives.