1. Directs and supervises program activities to meet the needs of the community and YMCA objectives.
2. Recruits, hires, trains, develops, schedules and directs staff and volunteers as needed. Develops strategies to motivate staff and achieve goals.
3. Develops, models and integrates systems and practices that encourage and sustain positive relationships and retention of members/participants.
4. Establishes new program activities and expands program within the community in accordance with strategic and operating plans.
5. Develops and monitors program budget to meet fiscal objectives.
6. Manages payroll related transactions and monitor for accuracy and completeness.
7. Ensures records of staff certifications are current and complete. Maintains/keeps current personal certification requirements.
8. Assists in the marketing and distribution of program information, organizes and schedules program registrations.
9. Develops and maintains collaborative relationships with community organizations.
10. Works with staff teams to continually improve member/participant engagement and experience.
11. Compiles program statistics. Monitors and evaluates program quality and enrollment.
12. Actively participates in branch, department and association staff meetings and/or related trainings.
13. Performs other duties as assigned.