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The YMCA of Greater Charlotte is hiring a Regional Director of Youth and Family Engagment. Apply Today!
Job Description
The Regional Director, Youth & Family Engagement leads the delivery and growth of school-age childcare, enrichment programs with a budget revenue of $1M or more across a region of YMCA centers. This position ensures high-quality, mission-aligned programming that supports academic achievement, character development, and social-emotional well-being. The Regional Director supervises youth program leaders, ensures compliance with program standards, licensing and funding requirements, and fosters partnerships with schools and community organizations.
Culture Statement:
The culture of the Y is rooted in our Christian mission and core principles. We strive every day to collectively embody our purpose to love, serve and transform lives. Every day we show up to Lead with Love and Serve with Purpose.
We Love unconditionally – showing genuine care and concern for everyone, making each interaction meaningful and personal and ensuring every person feels valued, seen and welcomed. We elevate Hope – promoting optimism by offering encouragement and practical solutions to challenges. We act with Care & Compassion – listening attentively without judgment, responding with empathy, and creating a sense of belonging by uplifting and supporting those around us. We demonstrate Generosity – sharing our time, skills, and resources freely and with joy.
We walk in Grace – showing patience and kindness, even in difficult moments. We ignite Faith – staying grounded in our mission, principles and purpose, inspiring others to trust in what is possible. Demonstrating consistency in our actions, helping others see how their efforts align with a greater purpose. We treasure Honesty – communicating openly and truthfully, admitting mistakes when they occur, and honoring commitments. We honor Humility – leading with a servant's heart by prioritizing the needs of others above our own.
We live with Joy – celebrating small and big wins alike, inspiring connection and shared joy. We offer Respect – addressing everyone by name and honoring diverse perspectives and backgrounds. We value Responsibility – performing every task timely with diligence and excellence and holding ourselves accountable by openly evaluating our performance. We engage in Service – going above and beyond in serving others by anticipating needs and delivering exceptional experiences.
Qualifications
Required Qualifications
Bachelor’s degree in education, social work, youth development, or a related field or equivalent work experience.
Minimum of 8 years of experience in program management, including supervising staff and managing budgets.
Proven ability to lead and develop high-performing teams across multiple locations.
Strong knowledge of program development, evaluation, and community needs assessment.
Excellent communication and interpersonal skills to build relationships with diverse stakeholders.
Experience in partnership building with schools, community organizations, and businesses.
Strong financial management skills, including budget development and monitoring.
Familiarity with YMCA programs, policies, and branding standards is preferred.
Proficiency in data analysis and reporting to drive decision-making and continuous improvement.
Flexibility to travel within the region and work evenings or weekends as needed.
Preferred Qualifications:
Working Conditions:
· Office environment with regular travel to multiple YMCA centers, schools, and offsite youth program locations.
· Occasional requirement to support events, site visits, or licensing inspections that occur outside standard business hours, including evenings or weekends.
· May involve standing or moving for extended periods during program observations or trainings.
· Must be able to interact with children, youth, and families in dynamic, fast-paced environments.
· Occasional lifting of up to 25 pounds related to program materials, supplies, or event setup.
· Expected to respond to urgent operational or staffing needs across assigned sites.
Essential Functions
Strategic Leadership
• Drive consistent delivery of youth development programs (afterschool, preschool, YKids, enrichment, teens) across centers, aligned with YMCA’s mission and strategic priorities.
• Partner with association leadership to shape and execute regional plans addressing academic support and youth engagement.
Team Leadership
• Supervise youth program directors and site managers, ensuring high-quality staff development, coaching, and evaluation practices.
• Lead efforts to recruit and develop youth professionals who reflect the communities served.
Program Development and Management
• Develop and oversee licensed and non-licensed youth programs that address community needs, school partnerships, and measurable youth outcomes.
• Implement program enhancements based on licensing requirements, funding expectations, and emerging trends in youth development.
Community Engagement and Collaborations
• Serve as YMCA representative to school districts, funders, and youth-serving coalitions.
• Support regional events, family nights, and youth showcases that promote visibility and engagement.
Operational Excellence
• Oversee youth program budgets, grant deliverables, and data reporting to ensure accountability and sustainability.
• Evaluate enrollment, attendance, and quality metrics to inform decision-making and continuous improvement.
Performs other duties and tasks assigned by leadership.
Cause-Driven Leadership Competencies
CHANGE LEADERSHIP: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community.
CRITICAL THINKING & DECISION MAKING: Makes informed decisions based on logic, data, and sound judgment
DEVELOPING SELF & OTHERS: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential
PROGRAM/PROJECT MANAGEMENT: Ensures program or project goals are met and intended impact occurs