Associate Executive Director

Wellness & Healthy-Living Leadership

• Serve as the champion for the “Healthy Living / Wellness” pillar of the YMCA: develop, implement and oversee branch wellness programs (group exercise, personal training, chronic‐disease prevention, nutrition workshops, mind-body & recovery, wellness challenges).
• Partner with the membership team to integrate wellness offerings into the member experience and drive engagement, retention, and growth.
• Establish and monitor metrics (participation, retention, wellness outcomes, member satisfaction) to evaluate program success and continuously improve.
• Cultivate and maintain partnerships with local health providers/clinics, community agencies, and businesses to expand wellness outreach and impact.
• Ensure wellness equipment, facilities and spaces are safe, clean, current and configured for high-quality member experience.

Branch Operations & Membership

• Oversee daily operations of the downtown branch: membership services, program registration, facility maintenance, equipment, aquatics (if applicable), and group programming.
• Develop and implement innovative membership growth and retention strategies aligned with wellness and inclusive access.
• Lead the membership and program teams to provide an outstanding member experience — friendly, engaged, welcoming, aligned with Y values.
• Monitor monthly and annual budget performance for branch operations, including wellness/program revenue, membership income, facilities costs, and expense control.
• Work with the Executive Director to develop annual operating plan, goals and strategic initiatives for the branch.

Staff, Volunteer & Leadership Development

• Recruit, hire, train, coach and evaluate program directors/managers for wellness, fitness, membership, aquatics, etc.
• Foster a culture of continuous improvement, professional development, collaboration, inclusive practices and high-performance.
• Engage volunteers in wellness programming, community outreach, and branch leadership initiatives.
• Serve on branch leadership team; contribute to strategic decision-making, cross-department collaboration and alignment with association objectives.

Community Engagement, Marketing & Fundraising

• Represent the downtown Y branch in the community: build relationships with civic, health, business and community leaders to raise visibility of wellness initiatives and the Y’s impact.
• Collaborate with marketing/communications to promote wellness programs, membership drives, events and community outreach.
• Support branch fundraising efforts and annual campaign in concert with the Executive Director; integrate wellness programming into philanthropy and donor relations.

Facility & Risk Management

• Ensure branch facilities, equipment, and wellness spaces meet safety, cleanliness, accessibility and regulatory standards.
• Collaborate with facilities/operations team to plan for capital maintenance, refurbishment, and wellness-space optimization.
• Oversee risk management, incident reporting, emergency action plans, equipment inspections, and compliance with YMCA standards.