Sr. Executive Director

As San Francisco’s Community Action Agency, we approach all we do with the overall goal of eliminating poverty.
Job Description

Position Summary 

The Senior Executive Director leads the Urban Services Branch of the YMCA of Greater San Francisco, the designated Community Action Agency for San Francisco County. This branch provides a wide range of services designed to expand access to resources, promote well-being, and support individuals and families across diverse communities. Programs include family support, case management, therapeutic mentoring, afterschool enrichment, teen leadership, workforce development, and more.

Serving as a hub for community collaboration and innovation, the Urban Services Branch partners with local schools, government agencies, and nonprofit organizations to address systemic barriers and support individual and community well-being. 

The Senior Executive Director is responsible for providing strategic leadership in areas including program oversight, community engagement, board development, fundraising (annual and sustaining contributions), volunteer coordination, and external relations. This role ensures programmatic alignment with YMCA standards and drives operational and financial sustainability.

Strong relationship-building and cross-sector collaboration skills are essential for cultivating and maintaining partnerships with public and private stakeholders. The position requires on-site leadership across branch locations, participation in community meetings, and occasional travel.

Qualifications

Minimum Qualifications

  • Master’s degree (MA, MS, MSW, MPA, MBA, or equivalent) in Social Work, Public Administration, Psychology, Public Health, Nonprofit Management, or a related field.
  • Minimum of 5 years of senior leadership experience in nonprofit organizations or social service agencies.
  • Minimum of 3 years overseeing multi-million dollar budgets with demonstrated fiscal accountability.
  • At least 5 years of experience securing funding through federal, state, foundation, and corporate grants.
  • Minimum of 3 years leading comprehensive fundraising initiatives, including donor cultivation, major gifts, capital campaigns, and special events.
  • Minimum of 5 years supervising and developing staff and volunteers in a multi-program or multi-site environment.
  • Minimum of 5 years of experience building community partnerships and delivering services in diverse cultural and socioeconomic contexts.
  • Minimum of 3 years managing direct service programs, with knowledge of case management, compliance standards, and outcome measurement.
  • Demonstrated experience in strategic planning, organizational change, policy advocacy, and nonprofit board engagement.
Essential Functions

Financial Management & Fundraising

  • Lead development and oversight of multi-million dollar budgets, ensuring fiscal responsibility and alignment with organizational priorities.
  • Identify and pursue funding opportunities through federal, state, foundation, and corporate grants.
  • Oversee fundraising strategies including donor cultivation, capital campaigns, major gift solicitation, and special events to support sustainability and growth.

Leadership & Staff Development

  • Supervise and support a diverse team of professionals and volunteers across multiple program areas.
  • Foster a culture of accountability, continuous learning, and high performance.
  • Implement effective staff recruitment, onboarding, performance management, and professional development practices.

Community Engagement & Partnerships

  • Develop and maintain collaborative relationships with community-based organizations, public agencies, private sector partners, and other stakeholders.
  • Design and lead community engagement strategies that reflect the strengths, needs, and diversity of the populations served.
  • Promote inclusive and equitable access to services across all programs.

Program Management & Compliance

  • Oversee the planning, delivery, and evaluation of direct service programs in alignment with evidence-based practices and community needs.
  • Ensure compliance with regulatory, contractual, and accreditation standards.
  • Support data-driven decision-making and continuous improvement through program evaluation and outcome tracking.

Strategic Planning & Advocacy

  • Contribute to long-term strategic planning efforts and lead organizational initiatives that drive impact and innovation.
  • Represent the organization in external forums, including policy advocacy and public speaking engagements.
  • Advance mission-aligned priorities through coalition-building and cross-sector collaboration.

Board Relations & Governance

  • Partner with the Board of Directors to support effective governance and alignment with organizational goals.
  • Contribute to board development and engagement, including strategic planning and fundraising efforts.
  • Maintain regular communication with the board on organizational performance, opportunities, and risks.