Care Manager

The YMCA of Metropolitan Washington, D.C. is a cause-driven organization that offers tremendous opportunities to make a difference.
Job Description

The Youth & Family Care Manager conducts youth-centered youth/family team meetings to determine client’s strengths and needs and then what services are needed to address those needs. Provides general client services and case management in a Montgomery County Public School.

Qualifications
  • Bachelor’s degree in psychology, social work, sociology, criminal justice, family science, or other human service-related field.  
  • 1-3 years experience
  • Experience in working with diverse populations; and skilled at collaborating with multiple agencies
  • Bi-lingual in English and Spanish (preferred)
  • Relationship building (youth, parents, community, etc.)
  • Clear, effective written and verbal communication 
Essential Functions
  • Accepts referrals for social services and completes initial intakes
  • Schedules and conducts Youth/Family Team meeting to gather information for YFSP making effort to include all family support available
  • Consults with county/community/agencies to identify and develop potential resources for client assistance
  • Designs intervention strategy w/youth’s family and/or support team match appropriate service to the youth and/or family’s individual needs
  • Provides feedback on referrals/intake to SCYS team to develop strategy for youth/family team meeting
  • Connect referrals to outside service providers and resources as needed
  • Provides case management and monitoring services to youth/families
  • Outreach and network with youth, families, communities, schools, and other community agencies
  • Provides on-going social services (appropriate assistance during crises , may provide supportive counseling, food, clothing, housing, employment, transportation, financial assistance)
  • Performs accurate recordkeeping including intakes, developing, reviewing and updating the Youth/Family Service Plan, contact notes and electronic database entry