YMCA of the Greater Houston Area
BE THE CHANGE YOU WANT TO SEE! Come join a great organization with a strong benefit package. We are hiring for our main facility at 276 Church Street in Newton.
Ensures successful operation of the Membership Department including staff supervision and development, superior customer service, community relations, collaborations, budgeting and financial results. Implements new procedures and methods to achieve strategic membership goals for the Association. Leads recruitment efforts of new members, retention of existing members and supervision of assigned staff. Assists in the development of plans and implementation of new procedures and methods to achieve strategic goals. This position will have a lead role in ensuring our membership platofrm is maintained, metrics are met, providing feedback to ensure user satisfaction. We are currently seeking a Membership Director, at our main location at 276 Church Street.
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
MEMBER SERVICE STATEMENT:
Members are the heart of this organization. They are the reason we exist. Members are the most important visitors we have, whether they visit by mail, phone, or in person. They are not statistics and always deserve our respect. No matter what we are hired to do, satisfying members’ needs and wants is everyone’s first and most important responsibility.
CPR and First Aid Certification
Required online trainings prior to starting.