Vice President of Operations

• Direct and administer daily operations of both branches and assigned program sites, ensuring
consistent service, effective staffing, operational procedures, and achievement of
performance goals.
• Lead the planning, implementation, evaluation, and continuous improvement of high-quality
programs and services that respond to community needs and maximize use of available
facilities.
• Recruit, hire, supervise, coach, evaluate, and develop branch and departmental leaders, staff,
and volunteers; build accountability, succession readiness, and a positive, inclusive workplace
culture.
• Develop, administer, and monitor branch and program operating budgets; manage expenses
and revenue, recommend corrective action, and meet or exceed approved financial targets.
• Drive membership acquisition, engagement, retention, and satisfaction; respond to member
and participant concerns and support a consistent, welcoming service experience.
• Lead financial development efforts, including annual campaign performance, donor
engagement, and collaboration with staff and volunteers to advance philanthropic goals.
• In partnership with branch leadership, develop and engage diverse Branch Community Boards
and other volunteers in support of the YMCA mission and strategic priorities.
• Represent and promote the YMCA throughout Collier County; build effective relationships with
community organizations, businesses, governmental entities, and other partners.
• Ensure child protection practices, reporting expectations, staff conduct standards, and
applicable laws, licensing requirements, and association policies are consistently followed.
• Ensure safe, clean, well-maintained facilities, grounds, and equipment; coordinate preventive
maintenance and respond to operational or facility emergencies.
• Implement association strategic priorities and annual operating plans; assess program and
branch results and provide timely direction, follow-up, and accountability.                                                                    • Partner with marketing and program leadership to communicate the YMCA mission, programs,
impact, and community benefit; support effective local outreach.
• Serve on the executive leadership team, lead assigned association-wide initiatives, and
collaborate across departments to advance organizational objectives.
• Model YMCA values, ethical conduct, sound judgment, innovation, and respectful relationships
in all interactions with staff, volunteers, members, and community stakeholders.
• Perform other duties as assigned.

CHILD PROTECTION EXPECTATIONS:
• Adhere to policies related to boundaries with the youth we serve.
• Attend required annual abuse risk management training.
• Adhere to procedures related to managing high-risk activities and supervising youth.
• Report suspicious or inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
• Ensure youth are properly checked in and program participants are properly signed in and
signed out.
• Ensure only authorized adults are allowed in the workspace.

WORK ENVIRONMENT AND EXPECTATIONS:
• Onsite presence at Collier County locations is required, with flexibility to support branch
operating hours, community events, and urgent facility or operational needs.                                                                • Ability to manage competing priorities, respond to emergencies, and work in office,
program, and facility environments.
• Completion of required YMCA safety, child abuse prevention, bloodborne pathogens, and
other assigned training.
• Commitment to accessibility, inclusion, and reasonable accommodations in accordance with
applicable law.

This description summarizes the position’s primary responsibilities and is not an exhaustive list.
Duties and responsibilities may change based on organizational needs. The YMCA is an equal
opportunity employer.

The YMCA of Collier County has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the YMCA reserves the right to change this job description and/or assign tasks for the employee to perform, as the YMCA may deem appropriate.