Learning & Engagement Specialist

TRAINING COORDINATION:
Coordinates all professional development opportunities hosted by the Gateway Region YMCA’s leadership development department and serves as a system administrator for the Learning Hub, the YMCA of USA’s national learning management system. Responsibilities include:

• Creating regional training events within the Learning Hub system as well as top-to-bottom oversight of said trainings including but not limited to supporting enrollments, closing classes in the system, updating registrations or course details, etc.
• Collaborating with the Regional Training and Employee Experience Manager to coordinate Y-USA training opportunities
• Serving as the Gateway Region YMCA Learning Champion
• Communicating the availability of training opportunities
• Preparing training materials
• Ordering lunch for trainer(s) and session attendees
• Managing the set-up and tear-down of training rooms

STAFF SATISFACTION AND ENGAGEMENT:

Manages the association’s staff satisfaction and engagement evaluation initiatives and serves as a system administrator for Qualtrics, the YMCA’s chosen survey software system. Responsibilities include:

• Maintaining an updated staff survey timeline throughout the year
• Designing surveys in collaboration with Association leadership
• Creating personalized reports and dashboards for key stakeholders
• Distributing surveys in accordance with the timeline
• Improving staff participation rates in the survey(s)

NEW EMPLOYEE ORIENTATION:
Coordinates and facilitates monthly new employee orientations for full-time employees and supports branch leaders in managing new employee orientation for part-time employees. Will have administrative access to UKG. Responsibilities include:

• Managing invitee lists and event communications
• Preparing training materials
• Ordering lunch for attendees and orientation leader(s)
• Managing the set-up and tear-down of the orientation space
• Educating new employees on the history, mission, and organization of the Y
• Providing new employees with access to specific benefits (i.e., LinkedIn Learning, LINK, Learning Hub)
• Maintaining updated records of orientation attendees in UKG

ASSOCIATION COMMUNICATIONS:
Designs, edits, and produces the leadership development department’s bi-monthly newsletter, Training Tuesday, as an administrator in Hub Spot. Responsibilities include:

• Researching upcoming leadership trends and opportunities in the local area as well as YMCA-specific events posted in LINK and the Learning Hub
• Providing suggestions for how employees can grow their career
• Encouraging employees to engage in mentorship and networking conversations
• Highlighting upcoming training sessions, workshops, and networking events at the local, regional, and national level
• Providing instructions on how to access specific professional development opportunities

Connecting employees with the YMCA’s movement, mission, and cause
 
LINKEDIN LEARNING:
Serves as the system administrator for LinkedIn Learning for the region. Responsibilities include:

• Managing the distribution of LinkedIn Learning licenses by adding and removing new and terminated employees to the system
• Promoting the use of LinkedIn Learning by Gateway Region Y employees
• Forwarding meaningful content to Gateway employees
• Creating custom learning pathways and collections to support staff development at multiple levels

ALL STAFF MEETINGS:
Assists the Senior Director of Learning & Engagement with the planning and execution of the biannual All Staff Conference. Responsibilities include

• Scheduling committee planning meeting
• Coordinating vendor contracts
• Designing itineraries
• Preparing materials and/or gathering supplies
• Assisting in event set-up and tear-down
• Ensuring vendor and speaker payments are paid on time
• Organizing receipts and tracking expenses 

Performs all other duties as assigned.