Program Director - Camp, Afterschool & Family Programming - Mary Sierra Family YMCA

Program Quality and Growth

Afterschool 

• • Provides leadership in supervision and oversight, as well as quality control, for the Afterschool Department
  • Leads all aspects of Afterschool management, associate recruitment and training, and ensuring the delivery of a fun and safe afterschool experience that also supports membership.
  • Organizes and oversees developmentally appropriate implementation of a Afterschool curriculum

Camp/ Kids Day Out 

• • Provides support for leadership and oversight of all summer and holiday camp program operations.
  • Leads all aspects of camp planning, camp associate recruitment and training, ensuring the delivery of a fun and safe camp experience that supports membership.  
  • Ensures that the camp team operates efficiently and employs a continuous improvement model to meet and/or exceed goals for participant satisfaction, financial management and overall growth in all camping programs.  

Family Programming / Stay & Play Childcare 

• • Provides direct leadership and supervision of Family Programming staff in creating fun, adventure filled, memorable experiences that matter to members and their children.  
  • Designs, operates, & supervises the Stay & Play center and Youth Zone areas, Parents' Night Out and other childcare events, birthday parties, and any other activities/events that benefit family membership in the Y.  
  • Responsible for input in the center's family programming calendar and for making connection points with families to increase participation and drive a superior member experience.
     

Program Operations/Team Leadership

Administrative

• • Responds to member and participant concerns in a timely manner, ensuring a positive program experience for members and participants. Anticipate and exceed expectations consistently throughout programs.
  • Develops and implements association survey and measurement strategies and action plans through NPS surveys.
  • Leads strategy implementation to achieve strategic plan targets for programming.
  • Generates and/or analyzes program enrollment, and revenue to monitor and report on achievement of goals.
  • Develops and controls department budgets so that resources are devoted to top priorities and strategic objectives.

Team Leadership

• • Provides direct supervision and leadership to direct reports while hiring, developing, motivating and retaining a committed team passionate about the YMCA's mission, safety and service to members.
  • Advocates for association-wide practices and is a source for innovative ways to grow the program member experience, base, and practices.  

Leader-On-Duty: 

Serves as Leader-On-Duty within the Leadership Team’s monthly schedule. 

Supports other YMCA program areas: 

Assists in collaborative environment by supporting the operations of Day Afterschool, Camp, Family Programming and other programs, as needed.

Membership Engagement and Retention: 

• Evaluates members connection and commitment to YMCA programs and services ensuring the member experience is consistent, integrated, and aligned to YMCA goals.
• Assists with monthly marketing and communication for programming  

Safety and Risk Management

• Adhere to all Federal, State, and local safety regulations, as well as all YMCA policies and procedures related to the safety, health, and welfare of members, participants, guests, and staff.
• Ensure that all Tampa YMCA standards, leading practices, and policies are implemented and consistently followed, including those related to emergency procedures, child abuse prevention, and appropriate supervision.
• Maintain a safe and healthy environment at all times, including performing daily safety checks of program areas, equipment, and supplies.
• Supervises meals, snacks, restroom, and transition periods to promote a safe, orderly environment and encourage healthy habits.
• Conduct health checks on children for potential health concerns such as head lice, ringworm, or other communicable conditions, and reports immediately to the Program Director.
• Adhere to policies and procedures related to managing high-risk activities and supervising participants and boundaries with participants and their families.
• Ensure high-risk areas (e.g., restrooms, locker rooms, closets) are monitored and secured when not in use.
• Maintain appropriate staff-to-child ratios and provides active, engaged supervision at all times.
• Follow established sign-in/sign-out procedures to ensure children are released only to authorized adults.
• Responds appropriately to behavioral and medical incidents, documenting and reporting as required.
• Adhere to risk management training requirements including child abuse prevention
• Support a safe, positive, and inclusive environment where children feel secure and respected
• Promptly report any suspicious or inappropriate behavior, as well as policy violations, following established association procedures.