Health & Wellness Director

YMCA
Salary
$51,000.00
$55,000.00
How to Apply
Apply Online
We're hiring a Health & Wellness Director at the Greater Austin YMCA! 
Job Description

As the Health & Wellness Director at the Austin YMCA, you will lead and inspire a team of instructors and fitness team members to deliver exceptional programs and classes that empower members to achieve their wellness goals. You will develop and implement strategies to drive program participation, enhance member satisfaction, and meet revenue and department performance targets. This role is central to ensuring staff growth and success while promoting the health and wellness mission of the YMCA, creating meaningful impact for both members and the community.

Qualifications
  • A bachelor's degree or a blend of education, professional experience, and training.  
  • Three years of direct experience managing staff, with a minimum of 3 years in the fitness industry.
  • Current nationally accredited personal training certification (ACSM, NASM, MSCA, ACE).  
  • Bilingual (Spanish/English) strongly preferred.
  • Proficiency in Microsoft Office, especially Excel, Word, and Outlook
  • Ability to apply knowledge of accounting and finance basics.  
  • You’re Organized & Detail-Oriented – You are able to juggle many tasks and large quantities of information by organizing your work and paying close attention to details. 
  • You are a strong communicator. You are skilled at developing and delivering communications and messaging that convey a clear understanding of the needs of different audiences. 
    You build a collaborative culture. You bring people together to achieve shared objectives and sustainable
  • solutions.  
  • You are a culture architect. You build a culture where our staff and members are connected and feel empowered to be their authentic selves.  
  • You foster a culture of inclusion and belonging. You leverage people’s differences as strengths.  
  • You create a feeling of belonging on a team. You foster an open dialogue and use team-based processes to accomplish goals. You celebrate wins.  

Physical Requirements 

While performing the duties of this job, the staff member must be able to sustain long periods of active work. Ability to conduct one-on-one training, small or large group classes and activities that last up to an hour or so in duration. Ability to perform all physical aspects of the position; including sitting, talking, typing on a computer, leading class, walking, standing, bending, reaching, and lifting weights or objects of 50-75lbs. safely. (i.e., weights, some light machinery within the fitness center, etc.). Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Essential Functions

Performance Achievement & Results 

  • Promotes a culture of trust where all team members and colleagues are treated with respect.
  • Addresses conflicts constructively and promptly, gaining commitment and providing clarity.
  • Holds team members accountable while encouraging mutual accountability among peers, ultimately achieving results that align with strategic and operational goals.
  • Models inclusive leadership behaviors and embraces all dimensions of diversity – building strong teams that apply their diverse skills and perspectives to our mission.  
  • Responsible for hiring, coaching, and managing all direct reports and ensuring alignment with the association's people practices for all positions within their organizational structure.  
  • Responsible for successful metrics and goals that support organizational strategic initiatives.  
  • Implement a goal-based leadership approach and ensure the team is actively working towards supporting organizational-level goals.
  • Conduct check-ins with the team to ensure progress with goals, provide ongoing coaching and feedback, and discuss development opportunities.

Y Experience: Program Management & Operational Excellence   

  • Verify that all fitness personnel possess appropriate certifications and maintain up-to-date certification records.
  • Supervise timely communication between staff and participants.
  • Manage personal training and group sessions for members.
  • Develop and execute comprehensive health and wellness programs, focusing on goals such as member retention, program improvement, membership expansion, and revenue growth.
  • Innovate and implement creative initiatives to enhance member relations and retention rates.
  • Analyze feedback from members, programs, and instructors to continually improve offerings.
  • Coordinate program registration and participant engagement efforts.
  • Keep up with current training methodologies and wellness trends.
  • Conduct regular program audits to ensure adherence to high customer service standards and provide constructive feedback.
  • Oversee administrative tasks to maintain operational efficiency.
  • Address member and community inquiries and grievances promptly, courteously, and professionally.

Fiscal Management 

  • Oversees the fitness budget to achieve monthly revenue targets through the development and execution of strategies aimed at surpassing program participation goals.  
  • Manages the scheduling of fitness staff hours entails organizing work shifts, assigning schedules based on staff availability and facility needs, and ensuring smooth operations by adjusting staffing as necessary.

Philanthropy 

  • Assist the Executive team in developing strong relationships with donors and co-lead the internal portion of the Annual Campaign fundraiser.

Marketing & Community Y Brand  

  • Build personal and meaningful relationships with the wider community to advance the Y Mission  
  • Cultivate collaboration with other mission-based organizations.
  • Represent the Y vision and voice in the wider community.
  • Implement association strategies for promotions and initiatives designed to grow membership.
  • Complete all duties as assigned.  

About Us

The Greater Austin YMCA is a dynamic force elevating quality of life in Greater Austin by boldly expanding access for all children, adults, families and seniors in our rapidly growing community. For nearly 75 years, the Greater Austin YMCA has evolved to address each community's greatest needs, touching every phase of life and nurturing happier, healthier people, a stronger community and a better world.

We believe everyone deserves access to high-quality programs that keep our community strong. As a proud 501(c)(3) nonprofit, we provide financial assistance to expand access so community members can learn, grow, and thrive through our early learning academies, fitness and wellness centers, youth programs, workforce development, adult programming, mental health counseling, and more.

Each year, the Y serves nearly 140,000 people across Travis and Hays counties through seven fitness and wellness centers, more than 55 licensed campuses in four school districts, two YMCA Tomorrow Academy™ locations, and Camp Moody, our outdoor Adventure camp.

Globally, the YMCA is one of the oldest and largest youth-serving organizations in the world, united by our commitment to a better future -- for all.

Additional Information:

The organization has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

The Greater Austin YMCA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Greater Austin YMCA complies with applicable state and local laws governing non-discrimination in employment in every location in which we have employees. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 
We Take Care of Our People

Our mission isn't just a statement--it's a guiding force that shapes our actions every day. Rooted in our unwavering commitment to serving our community and esteemed team members, our mission is a true way of life. We're passionate about fostering health and wellness for all, and we're truly excited to introduce the following comprehensive benefits package that has been thoughtfully designed to prioritize your well-being.

  • Health Insurance: We provide comprehensive health coverage, including medical, dental, and vision plans, to ensure the well-being of our employees.
  • Retirement Savings Plan: We offer a 12% employer-funded retirement plan upon meeting eligibility, empowering employees to plan for their future.
  • Paid Time Off: Work-life integration is important to us, which is why we provide up to 48 days of paid time off over vacation, holidays, and sick leave.
  • Additional Perks: Free household membership to facilities operated by the Greater Austin YMCA, which is worth $1,200+ annually.