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Job Description
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Association Youth and Family Services Coordinator is responsible for assisting with the oversight of the youth, family, and teen programs at all branches within the Association.
This role involves managing and providing leadership for an array of program initiatives, to include, but not limited to, after school program, summer and holiday day camps, and kids’ night out.
BENEFITS:
- Health, Dental and Vision Insurance (with significant employer contributions)
- 100% Employer Paid: Life Insurance, Short- & Long-Term Disability
- Voluntary Life Insurance
- Accident Insurance
- Critical Illness Coverage
- 12% Employer Contribution to the YMCA Retirement Fund
- Phone Allowance
- Professional Development Opportunities
Qualifications
- Associate’s degree preferred.
- Minimum of 2 years of experience in a supervisory/management position.
- Family Programs: Knowledge of family support principles and best practices for family involvement.
- Youth & Teen Programs: Knowledge of youth and teen programmatic principles and best practices.
- Ability to work in a fast-paced environment with team members focusing on creating, implementing, and evaluating age-appropriate activities.
- Personal commitment to customer service, including following up with parents and guardians to provide program-specific information.
- CPR and AED certifications.
Essential Functions
- Communicate and promote the YMCA mission, goals, and objectives to employees, volunteers, and the community at large.
- Establish new program activities and expand programs within the community in accordance with strategic and operating plans.
- Communicate with the members and program participants regularly to ensure program quality.
- Recruit, hire, train, develop, schedule, and direct personnel and volunteers as needed. Review and evaluate staff performance. Develop strategies to motivate staff and achieve goals.
- Assist in the marketing and distribution of program information.
- Meet all program enrollment goals, including the timely collection process of all fees.
- Develop and maintain collaborative relationships with community agencies.
- Responds to all agency, parent, and community inquiries and complaints promptly.
- Organize special events for parents.
- Assure compliance with federal, state, and local regulations as they relate to program areas, including ADA accommodations where appropriate. Ensure that YMCA program standards are met and safety procedures followed.
- Provide for upkeep of assigned program facilities and equipment and ensure the physical environment supports healthy living.
- Assist in YMCA fundraising activities.
- Maintain proper records/department files.
- Compile program statistics. Monitors and evaluates the effectiveness of and participation in the program.
- Perform other tasks as assigned by the Association Youth & Family Services Director.