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This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Serves as a member of the Central YMCA Leadership Team and in coordination with the Senior Aquatic Director, directs and supervises staff, program activities and facilities to meet the needs of YMCA members and the community and fulfill YMCA objectives. Develops, organizes and implements high quality YMCA aquatic programs including swim lessons, water fitness, swim team, rentals, and special events as well as oversee all aquatic staff.
1. Bachelor’s degree in related field
2. Two years related experience preferred.
3. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
4. Listens and expresses effectively and in a way that engages, inspires, and builds commitment to the Y’s cause.
5. Excellent interpersonal and written and verbal communication skills.
6. Proficient computer skills and ability to adapt to new software programs.
7. Typical requirements within 30 days of hire include completion of: New Staff Orientation, Child Abuse Prevention for Supervisory Staff, Bloodborne Pathogens, Anti-Harassment for Supervisors, CPR-Pro/BLS, First Aid, Oxygen Administration, and YMCA Leader certification.
8. Completion of YMCA program-specific certifications and maintenance of outside certification(s), including Lifeguard, Swim Instructor, Water Fitness Instructor, Lifeguard Instructor, Swim Lesson Instructor Trainer at first available offering.
9. Completion of YMCA of Youngstown Leadership Development Program required within first year
10. Completion of YMCA Team Leader certification required within two years
1. Serves on the Central YMCA Leadership Team and attends Team Leader in-services, meetings, and planning sessions. Participates in planning and delivery of Association and/or Branch special events, acts as Director on Duty for building coverage on assigned nights and/or weekends.
2. PROGRAM MANAGEMENT—Develops, implements, and manages operating plans to promote program and/or membership growth for the YMCA. Measures progress against strategic goals and ensures continuous improvement. Delivers quality programs; monitors and evaluates the effectiveness of and participation in programs. Completes reports for funder/grants and Y-USA.
3. TALENT MANAGEMENT—Recruits, hires, on-boards, trains, develops, schedules, engages, directs, and recognize staff and volunteers. Ensures that staff maintain certifications; maintains certification and in-service reports. Completes Payroll. Reviews and evaluates staff performance. Develops methods to motivate staff. Leads and develops monthly and quarterly departmental in-services.
4. FACILITY MANAGEMENT—Coordinates use of facilities for program activities; ensures a safe, clean, and productive environment. Creates a culture of cleanliness with department staff. Assures the cleanliness of the indoor and outdoor aquatic areas and maintenance of equipment. Records and reports all needed maintenance or repairs; repair as directed.
5. RISK MANAGEMENT—Oversees daily aquatic program operations to adhere to all state, local and YMCA health and safety regulations and procedures, including Child Abuse Prevention, emergencies, medical, facility use, aquatic safety, and disciplinary situations; completes and follows up on Incident Reports.
6. FINANCIAL MANAGEMENT— Prepares and manages program budget to ensure revenue/expense and program services goals are achieved. Manages Y’s resources responsibly and sustains the Y’s non-profit business model to ensure revenue/expense and program services goals are achieved. Completes variance reports.
7. MEMBERSHIP RECRUITMENT & RETENTION—Assists in recruiting and engaging new members. Builds relationships with and among members, creates a supportive community environment and connects members to the YMCA’s cause. Maintains retention through high quality staff, programs & services, and facility maintenance and cleanliness.
8. MEMBER SERVICE & ENGAGEMENT—Acts intentionally to connect people with the Y cause through our service and engagement principles; Welcome, Connect, Support, Invite; leads staff to create a culture of service and engagement. Creates atmosphere where friendship, achievement, and belonging are developed in programs and department.
9. MISSION & CAUSE ADVANCEMENT—Leads assigned responsibilities in YMCA fund raising activities and special events; recruits and engages volunteers. Works with Director of Development to secure funding through grants and foundations.
10. MARKETING –Works with Marketing Team in the marketing and distribution of YMCA branded program information and collateral; follows all marketing procedures and policies.
11. RELATIONSHIP BUILDING— Models relationship-building skills (including Listen First) in all interactions. Maintains regular, clear, and concise communication within area of responsibility. Responds to all inquiries, emails, messages and complaints in timely manner.
12. COLLABORATION—Collaborates internally to increase participation and provide additional service to meet community needs. Develops and maintains collaborative relationships with YMCA Neptune parents as well as community organizations.
Advancing our Mission & Cause: Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community. Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit. Philanthropy: Secures resources and support to advance the Y’s work. Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization
Building Relationships: Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y’s cause. Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence
Leading Operations: Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment. Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model. Functional Expertise: Executes superior technical skills for the role. Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y’s work and impact in the community. Program/Project Management: Ensures program or project goals are met and intended impact
Developing & Inspiring People: Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential. Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations.