VP of Operations

This is a key leadership role and is responsible for ensuring the successful operation and development of our membership branches . 
Job Description

This position supports the work of Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility.  Ensures successful operation and development of the membership branches of the Muncie YMCA, including membership, program development, volunteer recruitment, staff supervision, community relations, collaborations, budgeting and financial results.

**Please note, moving expenses will not be paid.  

Qualifications

1.   Must have commitment to the mission of the YMCA and uphold its values and ethics.

2.   Bachelor's degree in human services, business, social services or equivalent; Master’s degree 

      preferred.

3.   Eight or more years of professional experience in the YMCA or another nonprofit preferred.

4.   Knowledge and experience in all aspects of operations, including staff supervision and development, 

      membership practices, program development and implementation, volunteerism, facility and property       management and financial practices. 

5.   Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.

6.   Ability to relate effectively to diverse groups of people from all social and economic segments of the          community; track record of building authentic, constructive relationships with others.

7.   YMCA Organizational Leader certification preferred.

Essential Functions

1.    Supervises Directors from the Membership branches, Youth Development and the Association Director of Properties and Grounds to ensure continual branch development, sound operations, facilities and equipment upkeep.

2.    Ensures the operational growth of the YMCA through program expansion, member recruitment and retention, pricing strategies and collaborations. 

3.    Monitors monthly financial reports to assure that revenue targets are met and expenses are controlled.

4.    Identifies potential areas for branch cooperative programming to accomplish YMCA goals and works with staff groups to develop and implement programs in the community.  

5.    Foster a climate of innovation to develop member-focused programs and lead branch staff in the planning, development and implementation of the new program initiative and activities.

6.    Fosters a climate of innovation to support the continuous development of member-focused programs, membership opportunities (including corporate memberships), community engagement and community impact.

7.    Provides reports to committees, the Board of Directors and the CEO/President. 

8.    Implements and oversees a program evaluation system to ensure consistency with the Y’s cause and standards.

9.    Ensure branch operations, programs and initiatives are aligned with the Muncie YMCA strategic plan.

10.  Provide staff leadership to assigned committees of the Board of Directors.

11.  Performs other duties as assigned.

Cause-Driven Leadership Competencies

YMCA COMPETENCIES (Organizational Leader):

Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies.  Ensures community engagement; promotes the global nature of the Y.  Leads a culture of volunteerism, ensuring engagement, inclusion, and ownership.  Leads a culture of philanthropy. 

Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization.  Initiates the development of relationships with influential leaders to impact and strengthen the community.  Is recognized as an inspirational community leader who navigates complex political and social circles with ease.  Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.

Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills.  Invests resources in well-designed innovation initiatives.  Creates a structure to deliver organization-wide results to achieve objectives.  Develops and implements stewardship strategies.  Determines benchmarks and ensures appropriate leadership to meet objectives.

Personal Growth: Creates a learning organization.  Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities.  Shares authority and demonstrates courage and humility.  Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications

Bachelor's degree in human services, business, social services or equivalent; Master’s degree 

      preferred.

Eight or more years of professional experience in the YMCA or another nonprofit preferred.