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Job Description
Under the direction of the Sr. Vice President of Family Center Operations, the VP of District Operations leads the overall operation of a district, including direct oversight for the home center. Supervises Executive Directors within the group in all key areas of responsibility and ensures the overall effectiveness with which the Y of Central Maryland accomplishes its goals and objectives within the communities served by the group. Demonstrates YMCA core values of caring, honesty, respect and responsibility at all times.
Qualifications
Education: Bachelor's degree in business administration, human services or equivalent.
Experience: Minimum seven years’ experience managing a Y center or the equivalent
Essential Functions
- Proven experience in membership and program development, staff development, fiscal management, board development and building community partnerships.
- Must have strong interpersonal and communication skills, and be able to lead in a diverse environment and be sensitive to individual communities served.
- Responsible for quality customer services in the district consistent with established Y of Central Maryland policies and procedures.
- Maintains effective relationships with center directors and management staff in the district as well as volunteers and community partners.
- Facilitates, coaches and mentors staff teams and volunteers to further the mission and values of the Y.
- Manages policy and program operations of the home center and provides leadership to the district in the following areas: CAB and volunteer development; philanthropy; community development; recruitment, training, and staff supervision; budget planning; program development and delivery.
- Develops, implements and monitors branch operating budget in compliance with Association guidelines.
- Serves as the staff liaison to the local Community Advisory Board (CAB) for the Y of Central Maryland's philanthropic initiatives, including annual giving and capital campaigns.
- Oversees the strategic planning efforts of the district by developing short and long-term plans that support Association goals and ensure the growth and successful operation of the centers.
- Oversees the development and delivery of high-quality services to Y members.
- Ensures the safety and maintenance of high-quality facilities, grounds, and equipment of all facilities in the district.
- Oversees marketing and communication efforts in accordance with Association public relations guidelines.
Serves as a member of the Leadership Team and supports the overall objectives of the Association.