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POSITION SUMMARY:
The District Executive Director provides strategic and operational leadership for a region of the YMCA of Coastal Carolina, ensuring mission impact, financial strength, exceptional member experience, and staff culture across multiple branches. This role translates association strategy into district operating plans; develops leaders; drives membership, program quality, safety, equity/access, and community partnerships; and stewards the Y brand and values across all assigned sites.
Education & Experience
· Bachelor’s degree in Business, Nonprofit Management, Recreation, Education, or related field (Master’s preferred).
· 7–10+ years of progressive multi-site leadership with direct P&L responsibility; YMCA experience strongly preferred.
· Demonstrated success in membership growth, program quality, staff development, and financial stewardship.
· Proven ability to lead through change; strong communication, coaching, and community-relations skills.
· Knowledge of risk management, youth protection, and compliance standards relevant to YMCA operations.
· Proficiency with membership/program systems and analytics (e.g., Daxko, dashboards, Excel).
· Required certifications or ability to obtain within 60 days: CPR/First Aid/AED, Child Abuse Prevention, Bloodborne Pathogens; additional credentials per program portfolio.
· Must pass background checks and meet YMCA standards for working with children.
· Translate association strategic priorities into annual district operating plans with clear KPIs for each center.
· Lead market analysis and growth initiatives (new programs, partnerships, capital/facility planning) aligned to community needs.
· Champion equity of access and inclusion; align financial assistance policy and third-party pay strategies to impact goals.
· Ensure consistent delivery of high-quality programs and services across branches (youth development, aquatics, sports, health & wellness, AOA, family programs).
· Standardize best practices, SOPs, and service standards (e.g., scheduling, facility readiness, emergency procedures, Daxko/utilization and data hygiene).
· Monitor and improve member experience, retention, and satisfaction, implementing corrective action plans as needed.
· Hire, coach, and evaluate center staff; build succession pipelines and bench strength for critical roles.
· Foster a values-based, inclusive culture; model the Y’s behaviors and leadership competencies.
· Ensure staff training, certifications, and onboarding are completed and tracked (e.g., CPR/First Aid, Child Abuse Prevention, aquatic safety where applicable); promote YPN engagement and leadership development.
· Oversee region P&L performance; lead budgeting, forecasting, pricing, and margin management with branch leaders.
· Optimize membership mix, program portfolio, staffing models, and cost controls to meet or exceed plan.
· Partner with the CFO/Finance on timely reporting, AR/NSF management, financial assistance utilization, and internal controls.
· Ensure compliance with YMCA policies, youth protection standards, licensing/health codes, insurance, and audit requirements.
· Lead incident reviews, investigations, and corrective action close-outs; maintain a proactive safety culture.
· Ensure proper cash handling, check/mail controls, and safeguarding protocols at all sites.
· Strengthen relationships with municipalities, school districts, healthcare systems, corporate partners, and community groups.
· Support branch advisory boards (recruitment, engagement, dashboards); coordinate with Development on annual campaign, grants, sponsorships, and major gifts.
· Serve as an ambassador for the Y brand and vision in the district.
· Ensure facilities are clean, safe, and guest-ready; prioritize preventive maintenance and life-safety remediation.
· Contribute to capital planning and project execution in partnership with Facilities/Development
· Data, Systems & Accountability
· Use dashboards to manage membership, program, safety, and financial KPIs; run disciplined business reviews with each branch.
· Ensure accurate use of membership/program systems (e.g., Daxko) and adherence to data standards.
YMCA COMPETENCIES (Team Leader)
· Mission Advancement: Models and drives the Y’s cause; expands community impact.
· Collaboration: Builds inclusive teams; cultivates partnerships; resolves conflict constructively.
· Operational Effectiveness: Executes strategy; manages change; holds teams accountable for results.
· Personal Growth: Demonstrates adaptability, learning agility, and sound judgment.