· Supports the mission, vision, and goals of the YMCA.
· Promotes character development and the values of caring, honesty, respect, responsibility, and faith in all program areas.
· Actively participates in association task forces, committees, and/or other groups to promote center unity through association policies, strategies, and goals.
· Promotes and participates in YMCA fundraising efforts to include Annual Impact Fund, Capital, and United Way campaigns.
Program & Operational Quality/Growth
· Ensures the implementation of high-quality infant/toddler, preschool, school-age, and camp programming that meets/exceeds the expectations of all stakeholders, performance goals, and regulatory/ compliance requirements.
· Creates a student-focused, team-building culture and models relationship-building skills in all interactions.
· Resolves problems to ensure member/program participant satisfaction for all childcare programs.
· Fosters a climate of trust, reliability, problem resolution to ensure stakeholder, associate, parent, and student satisfaction.
· Creates and sustains business partnerships (e.g., new sites, new partners to support programmatic goals).
· Develops, manages, and monitors operating budgets and enrollment goals to meet or exceed targets.
· Prepares statistical, analytical, and narrative reports regarding programs and operations of the center as needed.
· Represents and promotes the Y in the local community by developing positive working and collaborative relationships with other organizations, businesses, and governmental entities.
· Oversees Fleet and CDL driver management, to include contracting for and relationship building for programmatic transportation.
Licensing and Compliance
· Understands, communicates, and actively monitors the constantly changing licensing requirements, and all other relevant Commonwealth of Virginia licensing standards. Ensures that child care staff and senior leadership are aware of the impact of these regulations.
· Ensures compliance with all grant requirements related to USDA, and other external and/or third-party funders for child care enrichment programs.
· Ensures all programs and services are safe, vibrant, and well-maintained, and meet all required standards, including those set by Y-USA, and the Department of Health.
Safety and Risk Management
· Be responsive to emergencies and travel across the region for operational management, including on-site presence in managing major operational issues.
· Ensures all Y program standards and best practices are implemented and followed. Applies YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations, and child abuse prevention.
· Ensures all child care staff are properly trained and prepared for emergency situations.
· Ensures in-service training requirements are being met through association and reporting of all incidents according to risk management procedures and protocols are being followed.
· Ensures staff teams have systems in place to monitor staff member certifications and expirations.
Team Leadership
· Recruits, hires, trains, develops, retains, and leads Y staff; reviews and evaluates staff performance; develops strategies to build an exceptional culture and to motivate the staff and volunteers to achieve their goals.
· Works collaboratively with all of the Y s Youth Development leadership team to support the high-quality development and delivery of the Y s significant Youth Development programming across the regions.