Director of Reentry & Healing Hub

Lead a new community-based reentry program helping justice-involved adults build stability, opportunity, and pathways to success.
Job Description

The YMCA of Yonkers is seeking a Director of Reentry & Healing Hub to lead the launch and operation of a newly established community-based reentry initiative funded by the New York State Division of Criminal Justice Services (DCJS).

Reporting to the Senior Director of Programs, the Director will oversee program development, daily operations, staff supervision, community partnerships, and contractual compliance. The program serves justice-involved adults ages 18 and older throughout Yonkers and Westchester County.

The Director will lead a multidisciplinary team providing trauma-informed, evidence-based services, including cognitive behavioral interventions, supportive counseling, case management, academic and career development, workforce readiness, peer mentorship, and healing-centered programming.

This position is responsible for establishing effective service delivery systems, ensuring participant engagement, maintaining accurate documentation, and achieving program performance outcomes while advancing the YMCA's commitment to achievement, relationships, and belonging.

Qualifications

Bachelor's degree in social work, human services, criminal justice, public administration, psychology, education, or a related field required; master's degree preferred.

Current New York State Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) credential preferred, but not required.

At least five years of relevant community-based or human services experience, including two years of program supervision or management preferred.

Experience working with justice-involved adults, evidence-based interventions, grants, and government contract compliance strongly preferred.

Strong leadership, staff supervision, case management oversight, reporting, budgeting, and community partnership skills.

Bilingual English/Spanish skills preferred.

Proficiency with Microsoft Office and secure case management or reporting systems.

Ability to maintain confidentiality, professional boundaries, and culturally responsive practices.

Essential Functions

Program Operations & Service Delivery

- Lead the implementation of participant intake, risk/needs assessments, individualized service plans, cognitive behavioral interventions, counseling, workforce readiness, peer mentorship, and healing workshops.
- Establish coordinated service schedules, staff assignments, participant follow-up procedures, and transition processes.
- Ensure participant completion decisions are based on documented progress toward individualized service-plan goals.
- Oversee multidisciplinary service delivery and adherence to professional and licensing standards.

Staff Leadership & Supervision

- Supervise the Program Coordinator, Licensed Master Social Workers, Academic & Career Counselors, and Peer Support & Intake Specialist.
- Conduct individual and team supervision, performance evaluations, staff training, and case coordination meetings.
- Support recruitment, onboarding, professional development, staff safety, and culturally responsive service delivery.

DCJS Compliance, Data & Fiscal Stewardship

- Maintain oversight of participant eligibility, assessments, attendance, case notes, consent forms, service logs, and completion documentation.
- Monitor progress toward 75 annual enrollments and 60 completions, along with other approved DCJS performance measures.
- Coordinate required staff training, partner meetings, reporting activities, and continuous quality improvement reviews.
- Approve milestone-based participant incentives in accordance with YMCA policies and established financial controls.
- Collaborate with Finance and senior leadership on purchasing, budget monitoring, subrecipient deliverables, reporting, and site reviews.

Partnerships & Community Engagement

- Develop and maintain relationships with probation, courts, reentry organizations, community service providers, and YMCA programs.
- Coordinate workforce mentorship, expressive-healing activities, and other community-based services.
- Strengthen referral pathways, identify service gaps, and recommend improvements based on participant feedback and program outcomes.

Organizational Responsibilities

- Ensure compliance with YMCA policies, confidentiality requirements, professional standards, and DCJS contractual obligations.
- Participate in staff meetings, required training, program evaluations, and organizational initiatives.
- Perform additional duties as assigned.

Cause-Driven Leadership Competencies

Mission Advancement: Models and teaches the Y's values. Ensures a high level of service with a commitment to strengthening community.

Collaboration: Builds and maintains effective relationships with staff, community partners, and stakeholders. Works across organizational boundaries to achieve shared goals.

Operational Effectiveness: Establishes plans, manages resources, monitors outcomes, and ensures accountability for program quality and contractual requirements.

Personal Growth: Demonstrates self-awareness, adaptability, professional integrity, and a commitment to continuous learning and staff development.

Required Certifications

No specific professional license or certification is required.

Current New York State LMSW or LCSW credential preferred, but not required.

Completion of required DCJS and YMCA training upon hire.