Executive Director

• Ensures the safe, sound, and effective operations of the YMCA of WNC’s assigned service line(s) and center(s) and Senior Program Director(s) to ensure high-level program quality, retention, cross-pollination, and growth of programs in a fiscally responsible manner.
• Manages a substantial donor portfolio and advances financial development activities in support of Association goals. Leads center development activities to increase member/donor ratios and increase donor engagement and contributions to sustain the Y’s mission.
• Maintains a positive YMCA Culture within service line(s) and center(s).
• Leads the recruitment and development of center advisory committee volunteers and supports programmatic volunteer activities within their center and/or assigned service line or initiative.
• Leads assigned service line function(s) or social responsibility initiative for the Association.
• Responsible for hiring, coaching, and mentoring all direct reports and ensuring alignment with the organization’s personnel policy and HR practices within their scope of responsibility through quarterly check-ins and annual reviews with the service line/department team.
• Implements a results-based management approach and ensures service line/department is actively working towards association-level objectives by assessing progress towards identified goals/KPIs, provides ongoing coaching and feedback, and discusses development opportunities.
• Oversees the budgeting process within their service line/department, ensuring that resources are devoted to top priorities and strategic objectives.
• Identifies growth opportunities, conducts forecasting regularly and corrects financial deficiencies on a timely basis through monthly variance reports with organizational leaders, and implements action plans to meet budgeted financial targets.
• Contributes to the overall Y mission of strengthening communities through youth development, healthy living, and social responsibility.
• Leads the recruitment and development of center advisory committee volunteers and supports programmatic volunteer activities within their center and/or assigned service line or initiative. 
• Represents and promotes the YMCA in the local community and develops positive working relationships with other community-based. 
• Models relationship-building skills in all interactions with staff, members, donors, volunteers, and the community.
  Fosters a climate of service to maintain a high-quality Y experience that supports the Y mission, goals, and strategies.
  Leads assigned service line function(s) or social responsibility initiative for the Association.
• Prioritizes adding value to the Y member experience, ensures programming supports member needs, and aligns with the Association’s strategic & operational priorities throughout assigned service lines.
• Sets operational and performance goals for assigned association services/staff that are achievable and aligned with operational goals and strategies, including business analytics, NPS, cross-pollination targets, etc. 
• Evaluates the effectiveness of all programs within assigned service line(s) through staff, parent, and participant evaluations (ex: Listen360). Ensure effective collaboration and communication within and amongst service lines, leading to consistent, high-quality programs/services. 
• Develops, manages, and monitors the assigned service line(s) or initiative’s operating budget to meet or exceed financial targets.
  Monitors monthly financial reports of assigned areas to ensure revenue targets are met, and expenses are controlled. Complete variance reports and forecast updates monthly. Adjust operations as needed to achieve fiscal targets.
• Maintains up-to-date knowledge of programs and trends. Monitors and evaluates the effectiveness of and participation in programs and employs corrective strategies as needed.
• Ensures the implementation of the Association’s risk management program to ensure safe facilities and programs for members, volunteers, and staff.
• Ensures that all the organization’s policies are implemented, including Financial, Human Resources, Member Code of Conduct, and Program Policies.
• Supports the Y’s commitment to DEI by upholding policies and practices to ensure underserved communities are welcomed, comfortable, and present at the Y.
• Serves as a member of Y leadership and supports the overall objectives of the YMCA.
  Performs all other duties as assigned.

Benefits Package

Full-time employees receive medical, dental and vision insurance, group life insurance, and long-term disability paid by the Y; short-term disability, term life insurance, and dependent life insurance are available for purchase; generous paid time off, retirement plan with an employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp, and program discounts.

 
The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.