Director of Advancement Services- Strategic Giving

YMCA
Salary
$43,888.00
How to Apply
Apply Online
Resumes Accepted Until
The YMCA of the Triangle is hiring a Director of Advancement Services- Strategic Giving. 
Job Description

Under the supervision of the Senior Director of Advancement Services, the Director of Advancement Services – Strategic Giving is responsible for leading fundraising operations, systems, and specialized giving initiatives that support the YMCA's philanthropic goals. This role partners across the Association to enhance operational effectiveness, strengthen donor engagement, and support long-term philanthropic growth. 

The position directly supports the Association's mission by strengthening philanthropic operations that help ensure equitable access to programs and services for all members of our community. 

Qualifications

Degree in related field preferred and 1+ years of related experience.  

Experience supporting fundraising operations, donor data management, reporting, database administration, system integrations, and specialized giving initiatives.  

Demonstrated commitment to building community and fostering meaningful relationships through mission driven work and cross department collaboration.  

Experience supporting organizational initiatives and staff development within a team based, service oriented environment.  

Ability to coordinate projects, workflows, and schedules effectively in a dynamic setting.  

Strong communication skills, including written, verbal, and public-facing interactions.  

Demonstrates initiative, sound judgment, strong organizational and time-management skills, and attention to detail.  

Ability to analyze data, manage complex processes, and provide recommendations that support fundraising effectiveness, compliance, and operational improvement.  

Ability to collaborate effectively with internal and external stakeholders while managing multiple priorities and maintaining confidentiality.  

Builds inclusive, mission-driven relationships with youth, families, donors, volunteers, and community members from diverse backgrounds.  

Bilingual or multilingual skills preferred, but not required.

Essential Functions

Advancement Operations  

Lead the execution and continuous improvement of Capital, Endowment, Planned Giving, workplace giving, and sponsorship administration processes, including pledge management, gift processing, campaign billing, revenue tracking, and donor stewardship activities. 

Establish and maintain operational procedures that support fundraising effectiveness, donor engagement, compliance requirements, and long-term philanthropic growth. 

Oversee donor recognition administration, including naming opportunities and stewardship commitments, ensuring accuracy, consistency, and fulfillment of donor expectations. 

Collaborate with Finance and Advancement staff to ensure accurate processing, reconciliation, reporting, and documentation of fundraising-related transactions and electronic payments. 

Data Management 

Establish and maintain data governance standards that support the integrity, accuracy, and strategic use of donor, campaign, and fundraising information. 

Direct donor and campaign data management processes, including gift administration, pledge tracking, reporting, auditing, reconciliation, and fundraising analytics. 

Define, create, and maintain fundraising database structures, campaign codes, appeals, products, and related system configurations that support accurate reporting and operational effectiveness. 

Analyze fundraising and donor data, identify trends, and provide recommendations that strengthen campaign performance, stewardship efforts, and operational efficiency. 

Operational Improvement 

Lead administration and continuous improvement of fundraising technology platforms and software integrations, ensuring accurate data flow, gift processing, reporting, and donor experience. 

Partner with Information Technology, Finance, vendors, and fundraising staff to evaluate system needs, resolve operational issues, and implement enhancements that support organizational goals. 

Develop and implement processes that support sponsorships, fair market value giving opportunities, workplace giving initiatives, matching gifts, and other specialized fundraising programs. 

Ensure compliance with internal controls, audit requirements, donor intent, and fundraising policies by maintaining documentation and coordinating responses to audit and reporting requests. 

Organizational Partnership 

Lead donor acknowledgment, recognition, planned giving, and stewardship processes that strengthen donor relationships, encourage continued engagement, and support long-term philanthropic investment. 

Manage and enhance legacy giving and donor engagement programs that cultivate meaningful relationships with current and prospective planned giving donors. 

Collaboratively support shared Advancement Services communication channels, ensuring responsive, accurate, and customer-focused service. 

Provide operational and project support to the Director of Grants and other members of the Advancement team as needed. 

Additional Responsibilities 

Completion of all required annual trainings related to safety, compliance, and child protection as assigned. 
Perform all other duties as assigned.