School Partner Relationship Manager - Before and After School Enrichment

YMCA
Salary
$65,000.00
$72,000.00
How to Apply
Apply Online
Every team member at the Greater Philadelphia YMCA is guided by our principle of Connecting People to Healthier Lives.
Job Description

The School and Community Partner Manager is primarily responsible for maintaining and growing the portfolio of YMCA Youth Development lines of business by cultivating relationships with school districts, businesses, non-profit partners and relevant stakeholders. These efforts translate into strengthening existing partnerships and establishing new partnerships that expand enrollment for early learning, before and after school enrichment and day camp programs.

Qualifications
  • A bachelor’s degree and 3-5 years of experience in school or child care administration and/or relationship management with an MBA preferred
  • Educational system experience at school district level preferred
  • Knowledge of the Child Care and Insurance industries or related experience
  • Ability to handle multiple priorities at the same time and to achieve results under demanding timeframes
  • Problem analysis and problem resolution at both a strategic and functional level
  • Networking, persuasion, prospecting, public speaking, motivation for sales, prospecting, planning, identification of partnership needs and challenges
  • Ability to make independent judgments, which have significant impacts on the organization
  • Strong oral communication and presentation skills with the ability to relate to diverse audiences
  • Ability to lead groups in a manner that builds consensus and a sense of teamwork
Essential Functions
  • Identifying and developing potential new opportunities for service delivery, particularly through working with leadership at School Districts and other educational organizations
  • Contacting potential partners to establish rapport, schedule meetings and managing conversation deliverables.
  • Ensuring current and potential partners’ understanding of the value of Y partnership (membership, community engagement, etc.)
  • With Youth Development leadership, plan and oversee new market initiatives
  • With Youth Development leadership, create and implement plan for stakeholder relationship management to include consistent communication strategies, sharing mission impact and gathering/responding to feedback
  • Training personnel and helping team members develop their skills in relationship management and client care
  • With Youth Development leadership, develop quotes and proposals for potential partners
  • Gain a full understanding of YMCA Child Care and Camp programming, pricing and offerings
  • Provide market feedback regarding competitive offerings and community needs
  • Increase revenue and margins to achieve the YMCA’s revenue and enrollment goals
  • Meet with partners regularly to understand opportunities for expansion and challenges.
  • With Marketing and Youth Development team, create and deliver presentations in response to requests for proposals
  • Regularly monitor RFP opportunities for school districts in the GPY service area
  • With Youth Development leadership and Business Intelligence teams, create and implement plan for stakeholder feedback collection; Identify trends and create action plans in response to data
  • Coordinate responses with Youth Development leadership to build requests for proposals and respond to competitive threats
  • Regularly conduct competitor analysis to deepen understanding of the child care service system as well as evolving trends in the industry
  • Provide leadership for successful resolution of school partner issues to maintain and deepen relationships
    Perform other related duties as assigned.