Program Director

Lead year-round recreation, adventure, and guest programs in the Rockies while inspiring teams and creating unforgettable experiences.
Job Description

POSITION SUMMARY: 

This position supports the work of the YMCA of the Rockies – Snow Mountain Ranch, a mission-driven family and group conference and retreat center, as well as a residential summer camp serving more than 50,000 guests annually. The Program Director oversees the planning, development, and administration of year-round programs and recreational activities for guests of all ages. This role includes the supervision, training, and support of both year-round benefited staff and seasonal employees, ensuring high-quality, safe, and mission-aligned program experiences that foster community and personal growth.

Qualifications

REQUIREMENTS/QUALIFICATIONS:

-Bachelor’s degree in Recreation, Education, or related field preferred.
-Minimum 10 years of experience in camps, education, or recreation.
-At least 3 years in a management or supervisory role.
-Experience developing and managing large-scale budgets.
-Current CPR and First Aid certifications required; Lifeguard certification preferred.
-Proficiency in Microsoft Office (Word, Excel, Publisher) and database management.
-Strong leadership, organizational, and interpersonal skills.
-Ability to communicate clearly in spoken and written English.
-Operational knowledge of challenge courses, aquatic facilities, and Nordic Ski operations.
-Highly organized, detail-oriented, and dependable.
-Demonstrates sound judgment and decision-making skills.
-Self-directed, adaptable, and able to manage multiple priorities.
-Enthusiasm for continuous program development and innovation.
-Maintains a positive, problem-solving attitude under pressure.
-Must be able to work a flexible schedule, including weekends, evenings, and holidays.
-Must possess a valid U.S. driver’s license with an acceptable driving record and comply with YMCA driving policies.
-Must have the physical stamina to perform duties in varied work environments.

Essential Functions

-Lead, motivate, and supervise a year-round staff of 5–8 employees, providing support, guidance, training, and evaluations.
-Oversee up to 90 seasonal staff and volunteers, ensuring high performance and alignment with YMCA values.
-Foster a positive, inclusive, and collaborative team culture.
-Direct and administer all guest-facing programs, including Adventure Activities, Aquatics, Crafts, Evening Events, Family -Programs, Historical Programs, Library, Outdoor Education, Recreation, and Winter Programming.
-Manage multiple facilities to ensure smooth daily operations, including craft shop, fields, playgrounds, recreation center, reservoir, ropes courses, swimming pool, and other program areas.
-Coordinate with concessionaire partners to deliver specialized offerings such as horseback riding, dog sledding, massage, and downhill ski rentals.
-Implement and oversee special events that enrich the guest experience.
-Develop, manage, and monitor an annual budget of over $1.3 million, ensuring financial goals and constraints are met.
-Establish performance tracking systems to evaluate departmental effectiveness and address underperforming areas.
-Manage risk and ensure compliance with all safety, health, and child protection policies.
-Maintain aquatic safety standards and staff certifications to minimize risk in pool operations.
-Collaborate with philanthropy and development teams to advance strategic goals.
-Align all programs and staff activities with the YMCA’s mission and strategic plan.
-Develop and execute annual operating plans, including measurable goals and outcomes.
-Establish partnerships within the YMCA network and external communities to strengthen programming and reputation.
-Support employee training initiatives such as Multinational Leadership Training, Y101, and Navigators.
-Use creative, mission-aligned ideas to continuously improve and diversify program offerings.