Chief Operating Officer

YMCA
How to Apply
Apply Online
Lead strategy, operations, and impact as COO: driving growth, empowering teams, and strengthening community outcomes every day!
Job Description

Click here for COO Position Profile

The Chief Operating Officer is directly responsible for developing and executing the operational strategies necessary to achieve the mission-focused goals and objectives developed by the Chief Executive Officer (CEO) and the board. The Chief Operating Officer (COO) will oversee the daily operations of the organization, ensuring alignment with the company’s strategic goals and objectives. The COO is responsible for optimizing operational efficiency, fostering collaboration among departments, and driving growth and innovation. The COO is accountable for the success of each operating unit while driving financial results. This position is critical to achieving the organization’s vision and requires a results-driven, forward-thinking leader who can inspire teams and drive success.

Qualifications

Ideal candidates will bring:

  • 10+ years of senior executive leadership experience.

  • Demonstrated success leading large teams and complex, multi-site operations.

  • Strong financial management skills, including budgeting, financial analysis, and operational performance oversight.

  • Proven ability to develop executive leaders and build high-performing teams.

  • Experience leading organizational growth, change management, and strategic initiatives.

  • Strong communication, relationship-building, and stakeholder engagement skills.

  • Experience in nonprofit organizations, YMCA operations, healthcare, education, community services, or other mission-driven environments.

Preferred qualifications:

  • Previous YMCA leadership experience.

  • Master's degree in business administration, nonprofit management, or a related field.

  • Experience overseeing organizational budgets of $15 million or more.
Essential Functions
  • Build strong leaders: Develop, coach, and hold executive and branch leaders accountable for achieving organizational goals.

  • Drive operational excellence: Establish consistent expectations, improve efficiencies, and strengthen performance across multiple locations.

  • Ensure financial sustainability: Oversee financial performance, manage resources responsibly, and identify opportunities for revenue growth.

  • Elevate the member experience: Champion a culture of hospitality, engagement, and high-quality programs and services.

  • Lead organizational growth: Identify opportunities for innovation, expansion, and strategic partnerships that advance our mission.

  • Strengthen organizational culture: Foster collaboration, communication, and shared accountability across branches and departments.

  • Build meaningful relationships: Engage with board members, donors, volunteers, and community partners to strengthen the YMCA's presence and impact.