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At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service, and be the Charity of Choice.
Job Description
The Associate Executive Director leads the day-to-day operations for the Outdoor Education Center. Reporting to the Chief Executive Officer (COO), this role provides strategic operational leadership for a program portfolio that includes Camps, Membership, Family & Enrichment, and Teens. The Associate Executive Director is responsible for the overall development, administration, strategic planning, supervision, and evaluation of these departments, advancing the YMCA of Montclair’s mission and vision through excellence in staffing, membership growth, program quality, and volunteer development.
Qualifications
- Bachelor’s degree in a related field preferred; equivalent experience will be considered
- Program development experience and a minimum of 5 years of experience in a management-related role
- Experience managing budgets, leading teams, developing programs, and engaging volunteers preferred
- YMCA Mult-Team/Branch Leader certification required or begin certification process once hired
- Excellent interpersonal skills, organizational, and communication skills
- Knowledge of and commitment to the YMCA mission and its work to build strong kids, strong families, and strong communities; ability to articulate and model the YMCA’s four core values of Caring, Honesty, Respect, and Responsibility
- Demonstrated experience designing and delivering ongoing staffing training, including safety procedures and required compliance practices
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Ability to lead and work with volunteer committees
- Must have CPR/AED and First Aid certification, or obtain certification within 90 days of employment
Essential Functions
- Develop and manage the annual budget and financial plan for assigned departments, ensuring sound fiscal stewardship and alignment with organizational goals
- Recruit, hire, train, coach, evaluate, and supervise staff and volunteers; ensure required qualifications are met and performance expectations are clearly communicated across all departments
- Develop and implement effective communication practices that strengthen collaboration among staff and enhance the member experience
- Lead and execute strategies to promote programs and services (e.g., outreach, enrollment, and member engagement), coordinating advertising, direct marketing, promotions, and publicity as appropriate
- Ensure a high-quality portfolio of programs and services that meet current and emerging member needs while operating within available financial and human resources
- Provide leadership and set direction for camps, membership, family & enrichment, and teen programs, with a focus of safety, quality, and mission impact
- Ensure Member Experience Representatives receive consistent training on service standards, best practices, and new initiatives
- Ensure programs, services, and the overall environment are inclusive , welcoming, and responsive to the diverse needs of the community
- Partner with the COO to support daily operations and to develop, implement, and monitor operational plans and key performance indicators
- Provide leadership and support for the Annual Campaign, including volunteer engagement and implementation of campaign strategies
- Attend required Abuse Risk Management training and adhere to procedures related to managing high-risk activities and supervising members and participants.
- Follow employee and volunteer screening requirements and use screening instruments to screen for abuse risk. Provide employees and volunteers with ongoing supervision and training related to abuse risk.
- Provide employees and volunteers with regular feedback regarding their boundaries with consumers and require them to adhere to policies and procedures related to abuse risk.
- Respond quickly to policy and procedure violations using the Y’s disciplinary procedures and respond seriously and confidentially to reports of suspicious and inappropriate behaviors and follow mandated reporting requirements.
- Communicate to all employees and volunteers the Y’s commitment to protect our members
- Other duties as assigned
Cause-Driven Leadership Competencies
- Communication & Influence
- Developing Self & Others
- Engaging Community
Required Certifications
- Must have CPR/AED and First Aid certification, or obtain certification within 90 days of employment
- YMCA Mult-Team/Branch Leader certification required or begin certification process once hired