Program & Operations Manager

YMCA
Salary
$55,000.00
$62,000.00
How to Apply
Apply Online
Resumes Accepted Until
Empower the next generation of leaders by bringing democracy to life for more than 1,000 high school students across Illinois.
Job Description

At Illinois YMCA Youth & Government, students don’t just learn about government—they experience it. Through immersive, student-led programs, participants step into roles as legislators, attorneys, journalists, and advocates, culminating in a four-day model government experience at the Illinois State Capitol.

We’re seeking a highly organized, proactive professional to serve as the operational backbone of this dynamic, statewide program.

Why You’ll Love This Role

  • Be part of a mission-driven program that develops the next generation of leaders
  • Experience the energy and impact of large-scale student events
  • Work with a passionate, collaborative team
  • See the direct results of your work in students’ growth and confidence
Qualifications

Who You Are

  • Highly organized with exceptional attention to detail
  • Skilled at managing multiple projects and deadlines simultaneously
  • A proactive problem-solver who stays calm under pressure
  • A strong communicator who builds positive relationships
  • Adaptable, collaborative, and comfortable in fast-paced environments
  • Passionate about youth development, education, or civic engagement

What You Bring

  • 2–4 years of experience in event coordination, program operations, or related work (or equivalent experience)
  • Strong project management and organizational skills
  • Proficiency in Microsoft Office and Google Workspace
  • Experience with tools like Airtable, Zoom, or project management platforms (preferred)
  • Experience working with youth programs, educators, or government systems (a plus)
Essential Functions

Event & Program Operations

  • Lead logistics for 6 regional conferences and a 4-day statewide General Assembly
  • Coordinate venues, hotels, and vendors to ensure seamless execution
  • Manage event timelines, materials, and on-site operations

Program Coordination & Communication

  • Partner with advisors, volunteers, and staff to support program delivery
  • Assist with volunteer onboarding, training, and engagement
  • Maintain clear, professional communication across stakeholders

Data & Systems Management

  • Track attendance, program data, and evaluation outcomes
  • Support continuous program improvement through post-event analysis

Participant Experience

  • Help ensure a safe, organized, and high-quality experience for all students
  • Anticipate challenges and proactively solve problems in real time

Work Environment

  • Some evenings and weekends required during program season
  • Approximately 15–20 days of travel annually, including overnight stays
  • Hybrid flexibility outside of peak program periods