Together, we’re creating a healthier, more inclusive Pittsburgh - one person, one family, one neighborhood at a time.
Job Description
Provides strategic leadership, management, and development of member services, wellness, operations, child care, property, programs, and administration. Responsible for complex, multi-dimensional day-to-day operations, advisory board governance, amenities, number of year-round staff, and increased revenue volume. Oversee a larger operating budget and expanded program scope, requiring advanced financial stewardship, enterprise thinking, and increased community and donor engagement beyond the Executive Director I level.
Qualifications
- Bachelor’s Degree from Accredited College/University preferred.
- Minimum five years’ experience in management position with nonprofit experience preferred.
- Experience in managing a budget of $1M or more.
- Track record of providing high-level of constituent experiences demonstrated by metrics reflecting growth, impact and satisfaction.
- Strong speaking and writing skills.
- Track record of recruiting, inspiring and leading a high-performing team.
- High emotional intelligence and discernment.
- Varied skills in program services delivery, membership systems, facility management, volunteer development and fundraising.
Essential Functions
- Champion the YMCA’s Mission, Promise, Values, and Personality by modeling them in daily leadership and decision-making.
- Advance the Association’s strategic vision by aligning priorities, resources, and performance goals.
- Cultivate and lead an Advisory Board to drive the success of the annual fundraising campaign.
- Represent and promote the YMCA in the local community and develop positive working relationships with other organizations, businesses, and governmental entities.
- Utilize continuous feedback loops to innovate YMCA programs and services.
- Direct location operations ensuring strong execution and measurable results.
- Communicate across departments to provide a member-focused experience that results in increased member retention and satisfaction.
- Recruit, hire, onboard, develop, and lead high-performing staff by setting clear expectations, evaluating performance, and implementing strategies that motivate teams to achieve and exceed goals.
- Develop, manage and monitor assigned operating budgets to meet or exceed targets. Recommend adjustments to the budget to ensure a balanced operation and submit reports on current operations.
- Build trust with key stakeholders through active listening, relationship building, and proactive support of Association goals.
- Ensure facilities, grounds, and equipment remain safe, well-maintained, and welcoming while upholding high standards of quality and appearance.
- Develop marketing and communications to strengthen community awareness, engagement, and program integration.
- Perform other duties as assigned.
Cause-Driven Leadership Competencies
- Volunteerism
- Philanthropy
- Change Capacity
- Finance
- Quality Results
- Collaboration
- Project/Initiative Management
- Inclusion