Director of Aquatics

Lead. Innovate. Make waves. The Jamerson Family YMCA seeks a Director of Aquatics to lead programs that strengthen our community.
Job Description

Under the direction of the Family Branch Executive Director, the Director of Aquatics is responsible daily for creating a transformative Y Experience for our program participants, families, members, and staff. The Director of Aquatics must be able to lead and manage people to execute exemplary customer service, high quality programs and clean, well-maintained spaces.

The Director of Aquatics must be a subject matter expert and innovator in the core programs of the Y including but not limited to: Lifeguarding; Parent & Child, working with Swim School for Preschool, Youth, Private, and Adult Lessons; Family Swim Programs; all Rentals and Pool Parties; and Programs that reflect community needs and maintain the YMCA’s high standards of quality, safety, and caring.

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility.

Qualifications
  • Bachelor's degree in related field or equivalent experience.
  • YMCA Team Leader certification preferred.
  • One to two years’ related experience preferred (e.g., as an aquatics coordinator or supervisor).
  • Minimum age of twenty-one.
  • Within 30 days of hire, completion of Child Abuse Prevention, Working with Program Volunteers, CPR, First Aid, AED, and Bloodborne Pathogens training.
  • Completion of YMCA Aquatics Training and Trainer Certifications.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Proficient in Microsoft Office Programs
Essential Functions

The Director of Aquatics is the lead in driving the Y experience in the assigned aquatic departments, ensuring success in the following areas of responsibility to support to a strong Y Experience:

  1. Performance Achievement – Ultimately accountable for the performance of their team. Directly responsible for hiring, coaching, and managing all direct reports and ensuring compliance with association hiring practices for all positions within their organizational structure. Connections with direct reports to ensure progress performance goals /expectations, ability to work well with others and discuss career development.
  2. Program Enrollment, Growth and Experience - Drives program enrollment and growth while ensuring a high-quality, safe, and transformative Y Experience as demonstrated by program enrollment, reality checks, net-promoter scores, DPH compliance and other experience metrics.
  3. Marketing – Executes all aspects of association marketing strategies and campaigns. Regularly promotes Y programs through participants and social media.
  4. Youth Development – In collaboration with the Swim School Coordinator, helps to lead and coach staff to ensure high quality programming through the implementation of the YMCA Swim Lesson program. Monitors and engages in family and participant communication.
  5. Compliance – Ensures accountability and compliance with all YMCA safety standards and best practices, and regulatory health and safety requirements in the aquatics facilities and ensures active participation and attendance in monthly in-service for both safety and instruction. Provides regular certification training for staff and provides coordination and training support to other Family Centers. Coordinates and documents in-service and certification training within Association
  6. Facility Management - Ensures that the aquatic environment is well maintained, safe and clean, following DPH guidelines and YMCA practices. Ensure program staff conduct daily walk-throughs of facilities. Reports and follows up with staff to address any deficiencies and safety hazards.
  7. Fiscal Management – Assists with the development of an annual budget according to association instructions and ensures successful execution of the plan. Works to identify growth opportunities, forecasting monthly, and address financial deficiencies on a timely basis.
  8. Collaboration – Collaboratively works with direct reports, Swim School Coordinator and Family Center Executives to ensure a positive experience for children, members and families participating in the programs through an aligned safety and instructional training and in-service experiences for the aquatic team members. Refines, updates, and implements in-service training, reality checks and best practices for the assigned cohort of aquatic departments.
  9. Financial Development –Supports family center fundraising campaign, engages staff and families to meet quarterly and annual goals.

The Aquatics Director will create a transformative Y Experience that builds loyal participants and families, energizes employees, engages partners, inspires donors, and stimulates program growth and innovation across branches.

Cause-Driven Leadership Competencies

Position Leadership Level: Team Leader

  1. Engaging Community: Builds bridges with others in the community to ensure the Y’s work is community-focused and welcoming of all, providing community benefit.
  2. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to Y’s cause.
  3. Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment.
  4. Fiscal Management: Manages the Y’s resources responsibly and sustains the Y’s nonprofit business model.
Required Certifications
  • Required Certifications: Basic Life Support or Professional Rescuer CPR/AED, First Aid, Emergency Oxygen Administration
  • Preferred Certifications: Certified Pool Operation, YMCA Swim Lesson Instructor Trainer and YMCA Lifeguard Instructor Trainer
  • Completion of YMCA’s online training upon date of hire