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Aquatics Director
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Looking for a leader to join our team and head up our Aquatics department.
Job Description
The Association Aquatics Director is responsible for the development, organization, implementation and evaluation of the department, while helping to ensure aquatic operations are consistent across the association and run smoothly with the implementation of preventative maintenance plans and safety procedures.
Qualifications
- Must be twenty-one (21) years of age
- Minimum of High School Diploma or equivalent, Bachelor’s Degree preferred
- Excellent interpersonal and problem-solving skills
- Intermediate or advanced knowledge of technology
- Minimum of two (2) years leadership experience in related field(s)
- Three (3) to five (5) years of customer service experience preferred
- Must be available to work a flexible schedule including early mornings, afternoons, evening and weekends
Essential Functions
- Develops, implements systems and measurements for preventative maintenance and safety procedures to ensure operational efficiency. Prepares and presents data driven proposals as needed.
- Works with leadership to train staff and implement preventative maintenance plans and procedures that will ensure safety for all.
- Responsible for the overall aquatic day-to-day operations for the association.
- Responds to all member and community inquiries and complaints in a timely manner.
- Maintains a strong understanding of current industry standards within the aquatics.
- Recruits, hires, trains and evaluates staff that are consistent with industry best practices. Develops strategies to motivate staff and achieve goals.
- Works with leadership to develop department and staff schedules based on programming, facility, association, and community needs.
- Coordinates, implements, and provides oversight to programs that meet the needs of the community in accordance with the organization's strategic direction and goals.
- Develops, manages and controls the budget to ensure fiscal responsibility within the department.
- Ensures all aquatics staff are ready to respond in the event of an emergency by coordinating, planning and implementing monthly training and drills.
- Ensures all aquatics staff have appropriate and current certifications on file.
- Ensures processes and policies are in place to ensure compliance with all state, local and YMCA health and safety regulations. This includes (but is not limited to) maintaining in-service training records, safety drills, attendance records and chemical logs.
- Identifies, develops and maintains strategic collaborative relationships with school districts and other organizations/agencies related to assigned programs.
- Actively listens, reflects and responds to questions and concerns in a caring manner. When the opportunity presents itself, goes above and beyond to resolve the situation immediately.
- Provides leadership and models excellent customer service to provide a welcoming environment for all volunteers, staff, members, and guests by following customer service best practices. This includes (but is not limited to) adhering to the “ten foot rule” and maintaining eye contact.
- Facilitates relationships and maintains regular communication with branch leadership.
- Effectively engages with diverse groups of people with different abilities and backgrounds.
- Assists in the marketing and distribution of program information.
- Assists in YMCA fundraising activities and special events.
- Flexible in traveling to multiple sites within the association.
- Ensures the safety and well-being of consumers by maintaining professional boundaries, completing required abuse risk management training, following procedures for high-risk activities and supervision, reporting suspicious or inappropriate behaviors and policy violations, and adhering to mandated abuse reporting requirements.
- Performs other duties as assigned.
Required Certifications
- Required Certifications: Certified Pool Operation, Basic Life Support or Professional Rescuer CPR/AED, First Aid, Emergency Oxygen Administration, YMCA Swim Lesson Instructor and YMCA Lifeguard or equivalent
- Preferred Certifications: YMCA Swim Lesson Instructor Trainer and YMCA Lifeguard Instructor Trainer
- Completion of YMCA’s online training upon date of hire