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Job Description
The Aquatics Programs Lead is a leadership-level position responsible for the planning, coordination, implementation, and supervision of all aquatics programs and program staff. This role ensures high-quality and engagement while ensuring program consistency and safety. Supports participant satisfaction through effectively providing strong leadership, coaching, and accountability to swim instructors. The Programs Lead works collaboratively with the Aquatic Director to ensure programs align with facility policies, schedules, and safety standards.
Qualifications
- At least 18 years of age.
- Minimum of 1 year of experience in aquatics programming, instruction, or aquatics supervision.
- Alarm/Emergency Procedures training within 90 days of hire and annually thereafter.
- CPR/First Aid/AED and Child Abuse Prevention within 90 days of hire and biannually thereafter.
- Hold or have the ability to attain basic Lifeguard certification, Swim Instructor Certification and Foundations of Group Exercise Certification within 6 months of hire.
- Basic computer and mathematical skills for program development, management and appraisal.
- Ability to manage multiple priorities and work both independently and collaboratively.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Prior supervisory leadership, customer service, decision-making and conflict resolution skills.
Essential Functions
Aquatic Programs Lead is expected to fulfill the following functions:
- All duties and responsibilities required for Basic Lifeguard, Water Aerobic Instructor and Swim Instructor.
- Serve as a primary monitor for aquatic program safety, quality, and efficacy.
- Lead support in aquatic programs & events, including but not limited to swim lessons, water aerobics, specialty programs.
- Assist in the recruitment, training, scheduling and supervision of swim instructors and water aerobic instructors.
- Provide support in recruitment, training, scheduling and supervision of swim instructors and water aerobic instructors as needed.
- Ensure programs align with departmental goals, policies, safety standards.
- Assist staff in finding coverage, or cover open shifts as needed to eliminate disruption in programming.
- Assist the Aquatic Director in supervising, coaching and supporting aquatic staff.
- Schedule and co-lead consistent in-service training, drills and performance observations.
- Assist in the growth, development and marketing of Aquatic programs.
- Act as the primary point of contact to water aerobic instructors and swim instructors by providing support, feedback and assisting the director in corrective action as needed.
- Build effective, authentic relationships with members and staff to help them connect with each other and the Y.
- Serve as a role model for professionalism, leadership, and adherence to expectations. Address issues professionally and de-escalate concerns when appropriate.
- Communicate effectively with patrons, staff, and leadership regarding program operations.
- Collaborate closely with the other Aquatics Safety Lead to ensure seamless operations and program delivery.
In addition to the essential duties and responsibilities, Aquatic Programs Lead will:
- Pursue /participate in ongoing training.
- Participate in the annual campaign by giving, campaigning or both.
- Maintain and create accurate program records and reports as required including staff and participant attendance.
- Participate and contribute to program improvement initiatives.
- Serve as a point of contact for program-related questions, concerns, or feedback from patrons.
- Collaborate with front desk and operations staff to ensure smooth program delivery.
- This role requires 70% of hrs/week of on-stand lifeguarding time and 30% of hrs/week supervising aquatic programs.
Cause-Driven Leadership Competencies
- Advancing our Mission & Cause
- Building Relationships
- Leading Operations
- Developing & Inspiring People