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Ensure consistent delivery of the Y mission, quality service and commitment to safety across all aquatics facilities.
Job Description
The Senior Aquatics Director will ensure consistent delivery of the Y mission, quality service and commitment to safety across all aquatics facilities, including two pools and a camp waterfront. Our aquatics programs will help people of all ages celebrate achievements, build connections with others and help them feel a sense of belonging through engaging staff and programs. This work will include building a team of aquatics leaders, lifeguards and swim instructors dedicated to providing safe and fun environments.
Qualifications
- Bachelor’s degree or equivalent experience in recreation, education, or related field
- Minimum 7-10 years in aquatics leadership, safety management and program operations.
- Demonstrated success in developing and mentoring teams
- Exceptional communicator and relationship-builder with a growth mindset.
- Passion for creating inclusive, safe, and engaging aquatics progams that reflect YMCA values.
Essential Functions
- Provide excellent member service by exceeding member expectations.
- Manage the Aquatics Leadership Team, which includes branch Aquatics Directors and the Head Swim Coach.
- Ensure the team has the resources they need to be successful, are properly trained and remain focused on providing incredible service, fun programming and a safe environment.
- Create a culture of best-in-class communication with swimmers, families, staff and colleagues by building relationships, understanding individuals’ goals and interests, and taking the initiative to assist in the achievement of those goals and communicate in a timely and effective manner utilizing the “YMCA’s Voice”.
- Working with the team, develop systems for recruitment, training, professional growth, and teambuilding of lifeguards and swim instructors. This includes regular lifeguard certification courses and swim instructor training
- Coordinate and run all monthly in-service trainings that ensure staff are continuing to hone their skills and create a sense of belonging amongst the staff team.
- Be our Association Safety Champion, leading the Safety Committee and ensuring regular reviews, updates and adherence of safety policies and procedures across departments
- Create a culture of swim instruction that is fun, celebrates achievements, builds connections and assists swim instructors to ensure classes begin and end on time, attendance is recorded and skills celebrated.
- Lead by example by providing direct service when necessary in swim instruction and lifeguarding to create a model of excellence.
- Ensure the performance of required risk management tasks to include safety audits and drills, in-service trainings, staff observations, chemical and pump room operations and general pool and equipment maintenance and ensure consistency of such work across the association.
- Track and review pool usage and make adjustments to ensure the pool generates direct revenue and helps member satisfaction and retention.
- Manage budget to meet or exceed goals which includes program registration, wait list management, enrollment records and more.
- Serve as an active member of the Management Team to help the YMCA achieve its mission and goals.
- Additional responsibilities that support our mission and team success
Cause-Driven Leadership Competencies
- Relationships: Builds rapport and relates well to others
- Inclusion: Works effectively with people of different backgrounds, abilities, opinions and perceptions.
- Innovation: Embraces new approaches and discovers ideas to create a better member experience.
- Quality Results: Strives to meet or exceed goals and deliver a high-value experience for members.
- Self-Development: Pursues self-development that enhances job performance.
Required Certifications
· Curent certifications: Lifeguard (YMCA or Red Cross), CPR/AED, First Aid, Pool Operator and Swim Lesson Instructor certifications preferred (or obtained within 90 days)