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Seeking an energetic, detail-oriented, outgoing individual to serve as Program Director for our Camp Conrad Weiser Overnight Program.
Job Description
In conjunction with other professional camp staff, this position will be responsible for planning, developing, administering, growing, and evaluating South Mountain YMCA Camps programs, including hosting and group coordination of year-round Outdoor Center programs. This position will contribute to marketing all programs, participate in hiring and supervising seasonal staff, and assume budget management responsibilities. Bachelor’s Degree required or equivalent work experience. YMCA Camping experience preferred. Full-time exempt position offers full benefits, 12% retirement after vestment, and on-site housing is required.
GENERAL FUNCTION:
The CCW Program Director is recognized as part of the Full-Time Leadership Team of The South Mountain YMCA Camps. They will be tasked with program administration and operation of the Camp Conrad Weiser Overnight Camp Program. This position, in conjunction with the Bynden Wood Day Camp Program Director, will oversee and administer all aspects of South Mountain YMCA Camp Summer Programs. During the Outdoor Center season (Sept – May), this position will be part of the team that serves as Group Logistics Point of Contact, Director on Duty, and Host. This position is an integral part of the seasonal staff hiring team. They will recruit, hire, and supervise seasonal staff. They will assist in camper recruitment and administration for other program departments. This position is responsible for leading training and development of seasonal staff, as well as budget responsibility.
Qualifications
The Program Director must have a high level of people skills, customer service, and program knowledge. Experience in leadership roles in a camp setting is required (Environmental Education, Outdoor Recreation, and Summer Camping). A bachelor’s degree in a related field is required or equivalent work experience in lieu of a degree. The ability to work a flexible schedule, which will include nights and weekends, is expected. This person will attain YMCA of the USA Team Leader Certification within the first 2 years of beginning the position.
Essential Functions
- Provide extraordinary programming and customer service to all campers and visitors.
- Hiring, supervising, and evaluating seasonal program staff.
- Support staff’s development training and assist in revising the Staff Manual.
- Order appropriate supplies and equipment and arrange for proper distribution.
- Assist with office procedures for programs.
- Maintain and review records and evaluations of all programs.
- Develop new and revise existing programming to meet the needs of campers and groups.
- Assist with the crisis management plan, including emergency procedures.
- Monitor safety and all procedures as they pertain to the complete supervision of all groups and staff.
- Help provide an atmosphere for developing good morale and well-being among the camp family.
- Assist other departments as help is needed, creating an environment of unity at SMYMCA
- Provide group logistics, point of contact, Director on Duty, and Host coverage to Outdoor Center groups.
- Maintain Commonwealth Law, American Camp Association, and Praesidium Child Protection Standards as they relate to all programs.
- Participate in YMCA and other training courses to acquire/maintain certifications and skills.
- Help market camp at trade shows, camp fairs, and job fairs for both summer camp and the onsite schools, retreat groups, and rentals.
- Lead staff training in all departments.
- Maintain all program facilities and ensure that the surrounding grounds are kept neat, clean, and orderly.
- Meet regularly with the Program Team to discuss assignments and job responsibilities.
- Live on the property, provide nighttime customer support, and help maintain security for all programs.
- Serve as part of the Full-Time Leadership at the South Mountain YMCA Camps by attending all staff meetings.
- Act as the main point of contact for parents, addressing inquiries and ensuring a positive camper experience during Camp Conrad Weiser programs.
- Actively collaborate in the creation and maintenance of budgets, development of innovative programs, strategic marketing initiatives, and fundraising efforts. This multifaceted engagement not only contributes to the overall success of the organization but also serves as a valuable avenue for hands-on professional development.
- Other duties may be assigned, dictated by the needs of this YMCA.
Cause-Driven Leadership Competencies
YMCA Best Practices. Use YMCA Best Practices to continuously improve Camp continuously, achieving the “Foundational” benchmarks, and then strive to reach the “Thriving” and “Exceptional” benchmarks.
Lead, supervise, and nurture a dynamic staff team. Use leadership skills to recruit and develop staff that are customer service-focused because of their commitment to teamwork. Goals: The Satisfaction Survey will indicate positive satisfaction levels. Teamwork will be measured by Patrick Lencioni’s Team Assessment questionnaire in The Five Dysfunctions of a Team. Develop Career Development Plans for all members of the Outdoor Center staff team.
Improve financial stability. Sound fiscal operation is critical, including controlling expenses and generating income from program fees with a team approach that considers the performance of other departments. Goal: Exceed annual revenue expectations and margin projections.
Programs maintain annual growth. Ensure that both Summer Camp and Outdoor Center growth and development relate to community needs and the mission of the YMCA. Goal:3% yearly growth.
Abundant Assets and outcome measurements. Ensure that abundant assets are included in program plans and take the lead in developing outcome measurements for all youth programs. Goal: Positive results from surveys.
Exemplary Communication Standards: Upholding a commitment to excellence, we ensure timely and precise communication with program participants, camper families, vendors, and staff. This entails proactive outreach through emails and calls, publication of comprehensive program descriptions and schedules, and prompt responsiveness to emails and phone calls.
Child Protection and Risk Management. These critical items are everyone’s job. Every position has a role in abuse prevention, reporting, and risk management.