Operations Director

YMCA
How to Apply
Apply Online
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Job Description

NOW HIRING: Operations Director 

This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. Under the direction of the CEO/Executive Director this role oversees all programs and membership and drives outcomes in alignment with strategic initiatives. The Operations Director at the Kenosha YMCA stewards the Y’s cause, develops staff, and collaborates with community stakeholders, to deliver on the Y mission in the community.

Qualifications

KEY QUALIFICATIONS: 

  • Bachelor's degree in human services, recreation, business, or a related field, or equivalent, preferred.
  • Five or more years of management experience, preferably in a YMCA or other nonprofit agency.
  • Experience overseeing licensed childcare a plus.
  • Proven success in program growth and innovative program development.  
  • Ability to establish and maintain collaborations with community organizations.
  • CPR and First Aid certifications required within 30 days of hire. 
Essential Functions

JOB RESPONSIBILITIES:

  • Recruits, hires, trains, develop and directs diverse staff and volunteers. Evaluates staff performance and develops strategies to motivate and achieve goals. Guides others on how to strengthen knowledge, skills, and competencies that improve organizational performance.
  • Assists assigned departments in developing and managing budgets, ensuring financial goals are achieved.
  • Develops and directs high quality member engagement and retention strategies to enhance program participation, enrollment, and volunteer involvement.  
  • Establishes plans for the growth of programs and services, in harmony with overall YMCA objectives and the leadership team.
  • Effectively communicates community benefit and the Y’s impact for all stakeholders (e.g., staff, volunteers, members, community leaders) develops positive working and collaborative relationships with other organizations, businesses, and governmental entities.
  • Maintains quality and safety standards of assigned areas.
  • Conducts program audits to ensure quality, regulatory compliance, and YMCA values and voice.
  • Serve as Manager on Duty as needed.