Executive Director of Licensed Childcare

Staff Leadership and Development:

• Work collaboratively with Human Resources to recruit, interview, hire, onboard, train and develop staff and volunteers as needed.
• Provide effective supervision, coaching, direction, and scheduling of staff to ensure high quality program operations.
• Establish clear performance expectations and standards for direct reports and conduct timely performance evaluations.
• Develop and support the professional growth of department members.
• Promote a positive, inclusive, and collaborative team culture aligned with YMCA values.

Program Operations:

• Provide leadership and oversight for assigned childcare, camp and Kids Unlimited programs, as applicable.
• Develop, implement and evaluate program objectives, services and operational strategies that support program growth, quality, retention and financial sustainability.
• Ensure programs are appropriately staffed, scheduled, supplied and prepared to meet operational and program needs.
• Monitor program participation, enrollment, retention, customer feedback and other key performance indicators, taking appropriate action as applicable.
• Collaborate with other key departments that help to ensure coordinated services and a positive experience for members, participants, and families.
• Ensure all assigned programs operate in compliance with applicable federal, state and local regulations, licensing requirements, YMCA standards and organizational policies and procedures.
• Establish and monitor program standards and procedures, identifying compliance concerns and developing corrective action plans in collaboration with appropriate Y leadership.
• Prepare for and participate in licensing visits, inspections audits and quality assessments. 

Financial Management:

• Develop, administer, monitor and evaluate departmental and program budgets in alignment with YMCA strategic priorities.
• Develop and implement strategies to increase revenue, improve enrollment, control expenses and achieve financial goals.
• Participate in the YMCA Annual Campaign, supporting fundraising initiatives, including Send a Kid to Camp, as appropriate.
• Identify, develop and pursue grant opportunities that support program needs and organizational priorities.
• Participate in special events that support the mission and goals of the YMCA. 
• Develop and manage capital needs as appropriate.

Strategic Leadership:

• Participate in the development and implementation of the YMCA’s strategic plan.
• Develop and implement departmental and program-specific goals, objectives, and action plans that support the Association’s priorities; monitoring progress as applicable.
• Serve on YMCA work group and committees as assigned.
• Serve as Leader on Duty, providing leadership support as assigned.
• Demonstrate commitment to ongoing professional development and remain current with industry trends, best practices, regulations and standards.

Administration:

• Complete administrative responsibilities accurately, efficiently, and within established deadlines.
• Work independently while maintaining effective communication and collaboration with supervisors, peers, staff and other departments.  
• Collect, analyze and utilize program data, participation information, financial reports, customer feedback and other information to guide decision-making.
• Ensure program marketing, communications, branding and promotional materials meet YMCA standards and accurately represent program offerings.

Facility and Risk Management:

• Ensure assigned facilities, grounds, equipment, and program spaces are safe, clean, functional, welcoming and appropriate for program use.
• Ensure programs follow established emergency action plans, safety protocols, incident reporting requirements, and risk management protocols.
• Identify potential risks and take appropriate action to mitigate them.

Community and Partnerships:

• Develop and maintain positive professional relationships with families, members, schools, businesses, civic organizations, community agencies, and other partners.
• Build relationships with community leaders and organizations to increase awareness, participation, support and access to YMCA programs and services.
• Identify opportunities to expand services and respond to emerging community needs.