Membership Coordinator

Build connections. Grow membership. Strengthen our community.  
Job Description

Why You’ll Love This Role

  • Competitive Benefits Package
  • Complimentary Y Membership
  • Y Program and Kid's Corner Discounts available
  • Positive culture rooted in Christian core values: Faith, Caring, Honesty, Respect, Responsibility
Qualifications
  • Minimum 2 years’ customer service and administrative experience or education in business administration, preferred. 
  • Attention to detail and accuracy, ability to work independently, and problem solve. 
  • Strong knowledge of computers, telephones, navigate software, basic office equipment, cash handling and professional written and verbal communication skills.
  • Willingness to attend meetings, training, and obtain additional certification as requested.
Essential Functions
  • Create a member-focused culture and be willing to help in any program or service area as needed. Model relationship-building skills in all interactions. Respond to suggestions, comments, or concerns in a timely manner.   
  • Assist with daily desk operations ensuring all necessary supplies, information, and resources are available for effective operation.
  • Coordinate staff schedules and ensure sufficient coverage, as assigned.
Cause-Driven Leadership Competencies

Advancing Our Mission & Cause: Serves others by intentionally welcoming, connecting, and supporting them, and inviting them to get involved and give back to the community.

Building Relationships:  Develops and maintains positive relationships with volunteers, members or program participants, and colleagues at all levels of the organization.

Leading Operations: Delivers a high-quality experience to members, participants, or project teams.