Director of Pickleball

YMCA
How to Apply
Apply Online
Come work for one of the fastest-growing Y’s in the country!
Job Description

At the YMCA, we believe strong communities are built through youth development, healthy living, and social responsibility. As the Director of Pickleball, you will lead the operation, growth, and development of pickleball programming at the Crossroads YMCA, with a primary focus on the Sportscenter. This role is ideal for an experienced pickleball professional who enjoys teaching, developing programs, engaging members, leading teams, and creating a welcoming environment for players of all skill levels.

Qualifications
  • Minimum five years of related experience required.
  • Advanced knowledge and mastery of pickleball with the ability to teach and coach others.
  • Experience with pickleball software or the ability to quickly learn and become proficient with program management systems.
  • Strong interpersonal, communication, organizational, and problem-solving skills.
  • Ability to work independently and collaboratively with staff, members, and leadership.
  • Proficiency with Microsoft Office 365.
  • Ability to respond effectively to safety concerns and emergencies.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to effectively engage with individuals from diverse backgrounds and experiences.
Essential Functions

Program Leadership & Growth

Oversee daily pickleball programming, including open play, leagues, tournaments, lessons, clinics, and special events.
Develop new programs and social opportunities that meet member needs and grow participation.
Support pickleball events, rentals, and activities at the Sportscenter and across the association.


Member Engagement

Create a safe, welcoming, and engaging experience for members and guests.
Build relationships with players, support membership growth and retention, and respond to member needs.
Support marketing and outreach efforts to attract new players and promote pickleball programs.


Staff Leadership

Recruit, onboard, train, schedule, and supervise pickleball staff.
Provide ongoing coaching, feedback, and performance evaluations.
Lead by example and foster a positive, professional, and accountable team environment.


Operations & Administration

Manage pickleball scheduling, communication, and software systems including Pulse, CourtReserve, League/Tournament platforms, and TeamReach.
Ensure program policies, safety procedures, and YMCA standards are followed.
Support payroll, reporting, required training, and other administrative responsibilities.