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The Director of Health and Wellness provides strategic and operational leadership for the YMCA of
Frederick County’s Health and Wellness department. This position is responsible for developing,
implementing, evaluating and growing high quality programs and services that advance the YMCA’s
mission of strengthening individuals, families and the community through healthy living.
Overseeing a diverse portfolio of wellness services, the Director ensures programs are safe,
inclusive, engaging, member-centered, financially sustainable and aligned with YMCA standards,
industry best practices and the evolving needs of the community.
Staff Leadership and Development:
• Work with Associate Directors and Coordinators to recruit, hire, train and develop, supervise
and evaluate staff and contractors as needed.
• Directly supervise Associate Director and Program Coordinators within the Health and
Wellness function.
• Assure personal growth of staff through consultations, trainings, conferences, department
meetings and performance reviews. Establish individual and team goals and develops
strategies to motivate staff and achieve goals.
• Promote a culture of teamwork, accountability, inclusion, professional growth and
continuous improvement.
• Ensure staff maintain required certifications, credentials, and training necessary to safely
and effectively perform their responsibilities.
Program Operations:
• Develop, implement, expand and evaluate innovative, high quality health, wellness and
fitness programs that meet the needs of members and the broader community.
• Set and maintain standard of quality for programs in the Health and Wellness department.
Ensure we are providing programs that meet industry standards and that staff is held
accountable to the quality program standards established.
• Regularly evaluate program participation, participant satisfaction, safety, effectiveness and
financial performance.
• Organize and coordinate program schedules and registration processes to support successful
program delivery and participation.
• Compile and organize program statistics and performance data to identify trends,
opportunities and areas of improvement.
• Develop and implement strategies to increase member engagement, retention, referrals and
participation in Health and Wellness programs.
• Promote an environment where every member feels welcomed, supported, included and
encouraged to purse their personal health and wellness goals.
Financial Management:
• Develop and/or support successful grant applications for evidence based health and
wellness programs.
• Prepare, administer and monitor budgets related to Health & Wellness programs throughout
the year to assure revenue and expense goals are achieved.
• Assist with branch and association financial development activities, including Annual
Campaign, United Way, special events, fundraisers and other development initiatives.
Strategic Leadership:
• Provide overall leadership, direction and strategic oversight for the Health and Wellness
department across the YMCA association.
• Develop and implement annual goals, objectives, operating plans, strategies, and
performance measures for the Health and Wellness department in alignment with the
YMCAs mission, strategic priorities and operating plans.
• Implement evidence based health community programs, to include health care membership.
• Collaborate with branch and association leadership to support organizational goals and
priorities.
• Perform quality work within established deadlines, expectations, and organizational
standards.
Community and Partnerships:
• Grow and oversee Health and Wellness programming at all new facilities.
• Develop and maintain positive relationships with healthcare providers, community
organizations, businesses, schools, senior organizations, universities and other strategic
partners.
• Promote the YMCA as a trusted community resource for healthy living, wellness and
preventative health.
• Participate in community events, health fairs, workshops, outreach initiatives, and other
activities that increase awareness of YMCA Health and Wellness services.
Administration:
• Work independently while understanding the necessity for communicating and coordinating
work efforts with other appropriate individuals.
• Respond promptly and professionally to member, participant, agency and community
inquiries, concerns and complaints.
• Actively participate in internal and external designated meetings, training session and
special events, in a professional manner.
• Serve as Cause Driven Leader on Duty (CDLOD) as scheduled.
Facility and Risk Management:
• Ensure all Health and Wellness programs, services, and facilities operate in accordance with
YMCA policies, Risk Management standards, safety requirements, industry standards and
applicable regulations.
• Conduct or ensure regular inspections of fitness spaces, equipment and program areas.
• Work with VP of Facilities, VP of Healthy Living and all vendors to ensure proper equipment
is being sourced, maintained and consistent with industry standards.
• Provide leadership during emergency situations, serving as a resource to staff during
emergency response; confirming appropriate emergency procedures are followed by staff.
Advancing the Mission:
• Engaging Community – Builds bridges with others in the community to ensure the Y’s
work is community-focused and welcoming of all, providing community benefit
• Philanthropy – Secures resources and support to advance the Y’s work
Building Relationships:
• Communication & Influence – Listens and expresses self effectively in a way that
engages, inspires, and builds commitment to the Y’s cause
Leading Operations:
• Innovation – Creates and implements new and relevant approaches and activities that
improve and expand the Y’s work and impact in the community
• Critical Thinking and Decision Making – Makes informed decisions based on logic, data
and sound judgement
• Program/Project Management – Ensures program or project goals are met and intended
impact occurs
Developing and Inspiring People:
• Developing Self & Others – Develops self and supports others (e.g. staff, volunteers,
members, program participants), both formally and informally, to achieve their highest
potential.