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The Leader on Duty (LOD) provides on-site leadership and support during weekend operations.
Job Description
The Leader on Duty (LOD) provides on-site leadership and support during weekend operations. This role ensures a welcoming and safe environment for members and staff, assists with facility monitoring, and serves as the primary point of contact for staff questions, member needs, and emergencies when other leadership staff are not present.
Schedule:
Hours available during business hours.
*Shifts and hours are subject to change.Location: 3 Pomerleau Street Biddeford, Maine 04005 United States
Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective employees are notified that the YMCA of Southern Maine may engage in electronic monitoring of employees. "Electronic monitoring" is defined as the collection of information on an employer's premises concerning employees' activities or communications by any means other than direct observation, including the use of a computer, telephone, wire, radio, camera, electromagnetic, photoelectronic, or photo-optical systems.
Information collected may be used for legitimate business purposes, including safety, security, compliance, and operational management.
Qualifications
- Strong customer service and problem-solving skills.
- Ability to lead with professionalism and calm under pressure.
- Excellent communication and interpersonal skills.
- Basic computer skills (Microsoft Office; ability to learn YMCA systems).
- Must pass criminal background checks.
Essential Functions
- Act as the on-site leader, addressing member concerns and supporting staff.
- Monitor the facility for safety, maintenance, and behavioral issues.
- Ensure compliance with YMCA policies, procedures, and Code of Conduct.
- Respond promptly and professionally to incidents or emergencies.
- Maintain accurate reports and communicate with Team Leaders about shift activities.
- Promote inclusion, positive relationships, and a welcoming environment for all.
- Support all programs and departments.