Camping Services Enrollment Coordinator

YMCA
Hourly
$18.00
$20.00
Resume Contact
[email protected]
Make a difference in the lives of children every day.
Job Description

At the YMCA, we believe in helping youth reach their full potential while creating memories that last a lifetime. 
The Granite YMCA is seeking a full-time Camping Services Enrollment Coordinator to support our overnight camp programs. We are looking for an enthusiastic, detail-oriented professional who is passionate about youth development and making a positive impact in our community. 
 
The Camping Services Enrollment Coordinator works closely with the Executive Directors of Camp Foss and Camp Mi-Te-Na to manage all aspects of camper enrollment and registration. This role serves as the primary point of contact for camper families throughout most of the year and plays a key role in camper recruitment, retention, and overall customer experience.

Qualifications
  • Three or more years of related administrative or customer service experience preferred
  • Knowledge of overnight camping environments strongly preferred
  • Proficiency in Microsoft Windows, Excel, and database management systems
  • Strong written and verbal communication skills, including phone and email etiquette
  • Excellent organizational skills with the ability to manage multiple priorities simultaneously
  • Ability to work collaboratively, remain flexible, and contribute positively within a team environment
Essential Functions
  • Oversee registration processes for Camp Foss, Camp Mi-Te-Na, Family Camp, and camp rentals
  • Prepare and maintain the camp database, registrations, invoicing, payment plans, and accounts receivable
  • Communicate with camper families regarding enrollment, questions, concerns, and special requests in a timely and professional manner
  • Manage cabin requests, collect registration documentation, and review medical forms for completeness
  • Support camp leadership with rental contracts, annual licensing applications, membership network paperwork, and administrative projects
  • Assist with camper recruitment and retention initiatives for both camps
  • Complete end-of-season reports and year-end retention data
  • Travel to Camp Foss and Camp Mi-Te-Na approximately one day per week during the summer season (late June–August)  

Position Specifics

  • Schedule: Monday–Friday with flexible hours
  • Work Location: In-person; office located in the child care center building at the Concord YMCA
  • Seasonal Travel: Weekly travel to Camp Foss and Camp Mi-Te-Na during summer months