Chapel Hill-Carrboro YMCA
YMCA of Northwest North Carolina
The role of the Aquatics Experience Leader is to create a fun, safe and healthy environment in the YMCA branches that ensures everyone feels welcome. The Aquatics Experience Leader will serve as a dynamic member of the YMCA team by serving our communities in multiple ways; working with a team to create a branch environment and culture that embodies the Y’s mission of strengthening spirit, mind and body. This role will focus on developing, organizing and implementing a high quality, member-focused YMCA aquatic program while ensuring pool safety, cleanliness, and training standards are met and aligned with YMCA of the USA, YMCA of Central Ohio, and the State of Ohio rules and recommendations. The Aquatics Experience Leader will be a multi-function team player who thrives on connecting with people, problem-solving, listening and creating.
Bachelor's degree (preferred) in recreation, aquatics, social sciences, or a related field preferred, and two years experience working in an aquatics environment; or equivalent combination of education and experience.
Passionate belief in the Y’s cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our neighbors.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Knowledge of word processing, spreadsheet and database programs.
Proven track record of developing authentic relationships with others.
Ability to foster a collaborative team approach to solving challenging situations.
YMCA Team Leader certification; if not certified, must obtain certification within 12 months
Team leader certification requires: Principles and Practices; Introduction to Volunteerism; Introduction to Leading Others; Introduction to Fiscal Management; Leadership competency assessment; Team Leader Certification Test.
Immediately upon hire: lifeguarding certification (ARC); American Red Cross First Aid & CPR for Professional Rescuer; AED, O2 and state-mandated concussion training
Within 6 months of hire: LGI (ARC)
Within 1 year of hire: become YSL Instructor
Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors and healthy living practices.
Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives. Establishes new program activities and expands programs within the community in accordance with strategic and operating plans.
Recruits, hires, trains, develops, schedules and directs personnel as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals. Ensures records of staff certifications are current and complete along with all inservice standards being met.
Monitors and maintains daily pool operations and chemical levels to adhere to all state, local and YMCA of the USA health and safety regulations.
Conducts certification courses in American Red Cross courses. Teaches inservices in accordance with association policies and standards.
Secures and schedules pool facilities. Maintains accurate records of pool chemical levels.
Works with Executive Director on Aquatics budget creation and management.
Maintains inventory and recommends purchases as needed.
Assists in branch special events.
Demonstrate strong listening skills to learn member interests and connect them with programs and experiences that will meet their needs.
Responds to all member and community inquiries and complaints in timely manner.
Collaborates with the branch executive director to ensure the safe and responsible operation of the Y including rotating responsibilities for overall facility supervision & program coverage and actively participates in branch philanthropy efforts, special events, meetings and training sessions.
Mission Advancement: Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fundraising.
Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.