Membership Director (Branch)

Are you a strategic leader who is passionate about youth development, healthy living and social responsibility? 
Job Description

You will be responsible for all day to day activities of the Member Services/Welcome Center as well as providing strategic leadership to membership functions including member engagement, membership retention and membership promotions and events. You will provide leadership to the Member Engagement Team to ensure consistent, superior service to maximize member enrollment and program participation. You are a talented, innovative and community-minded leader who will help shape the member experience and branch culture.


Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

The YMCA of Greater Seattle is committed to providing a positive atmosphere that prioritizes safety and inclusivity for all employees. The YMCA of Greater Seattle has implemented safety standards and protocols related to preventative health measures based on CDC and local health department guidelines.

YGS will comply with all WA State mandates regarding vaccinations.

All YGS staff in Child Care roles will be required to be fully vaccinated by October 18, 2021. All YGS staff will be required to be fully vaccinated by November 1, 2021 regardless of work location. Religious and Medical Exemptions will be considered at time of hire.

    1. Bachelor's degree in program area or related field or equivalent education/experience.
    2. Four or more years of related experience including staff and volunteer supervision, community program development, financial management and fund raising.
    3. Broad knowledge of assigned program area(s) and the standards and regulations related to the programming.
    4. Ability to respond to safety and emergency situations.
    5. CPR and First Aid certifications (we can facilitate certification).
    6. Experience and knowledge with youth behavior management and child abuse prevention.
    7. Experience in work with challenging youth exposed to or involved in substance abuse, homelessness, mental illness, violence and other difficult situations
    8. Intermediate computer skills and experience with Microsoft Office suite.
    9. Ability to visit sites and community organizations.
    10. Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.


You'll be a great fit for the Seattle Y if you:

  1. Thrive on working in a collaborative environment
  2. Are very adaptable
  3. Have high ownership and strong work ethic
  4. Are a great problem solver who can think on your feet
  5. Truly enjoy being of service to people
  6. Like being part of a team that cares about one another as people and enjoy working together
  7. Want to know that the work you do contributes to building a better, stronger community for all 

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment. 

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.  

Essential Functions
  • Establishes new program activities and expands program(s) within the community in accordance with the Association and branch strategic plans.
  • Develops and manages the budgets related to the position. Meets fiscal objectives. Closely monitors revenue and expense.
  • Recruits, hires, trains, evaluates and supervises assigned staff and volunteers in assigned areas. Provides development and leadership.
  • Compiles program statistics and provides data and reports as required for assigned program(s). Monitors and evaluates the effectiveness of and participation in program(s).
  • Provides leadership and support for branch management team, annual fundraising campaign, and volunteer committees/boards as assigned.
  • Develops and maintains collaborative relationships with community organizations and agencies related to assigned programs.
  • Develops, produces and distributes program information necessary to promote assigned programs, in accordance with branch marketing plans.
  • Ensures that safety procedures are followed and that all programs are in compliance with YMCA standards, all regulations and other applicable standards.
  • Ensures high quality programs through innovative program development evaluations and on going training of staff.
  • Ensures upkeep of related facilities and equipment


Cause-Driven Leadership Competencies


Values: Strengthens the Y’s culture by demonstrating the values of the Y - honesty, caring, respect, and responsibility - in every aspect of work. 

Inclusion: Models cultural competence and supports diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions. 

Develop Self and Others: Demonstrates teamwork and personal accountability, seeking and providing feedback, coaching, and resources for development. 

Quality Results: Takes the initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to people (employees and members), philanthropy, finance, and volunteerism.

Change Capacity: Facilitates change, seeks opportunities in the change process, models adaptability, and leads transition in support of the Y’s mission.

Inspire Others: Promotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude, and building strong relationships 


This position ensures that the branch has an organized and efficiently run business office, accurate payroll procedures and records, and coordinated membership and marketing functions/systems that support quality, growth, and financial soundness.