Aquatics Director

As part of our team, you will have the opportunity to make a profound difference where social responsibility permeates the culture.
Job Description

The Team Leader position is a high-profile leadership position that is responsible for helping the Senior Team Leader with the overall direction, coordination, operation, and success of the Department.  The Team Leader will ensure the Department meets or exceeds financial goals, while providing remarkable leadership in areas of member experience, team member experience, new membership growth, in-Branch business performance, and member participation.  

The Team Leader will provide daily support to a team of 50+ team members and offer ongoing leadership, motivation, and development.  They are responsible for casting, coaching, communication, alignment, and holding Department Team Members accountable to collective Greater Philadelphia YMCA expectations.   The Team Leader will also act as a Branch ambassador to provide each member a great experience.   

Under extraordinary circumstances, all leaders will be asked to flex into areas they might not normally work in as well as contribute a greater degree of direct service in addition to their typical leadership responsibilities. These circumstances vary but may include but not be limited to those that result in the need for reduced hours while the amount of service being provided may still remain the same. 

Qualifications
  • Bachelors Graduate or Equivalent  
  • 2+ years experience in fitness, retail, recreation management or hospitality industries  
  • 2+ years experience managing 50+ team members  
  • 2+ years experience managing Profit and Loss (P&L) statements/revenue/EBITDA budgets  
  • Experience providing high-end member service and managing member concerns   
  • Track record of success in a performance-driven work environment  
  • 21 years of age with bachelor’s degree. Current ARC Lifeguard/Water Park, CPR/AED for Professional Rescuer, First Aid and Administering Emergency Oxygen certifications and YMCA Swim Lesson Instructor v6 Trainers or ARC Lifeguard Instructor certification with 2 years of related experience.   
  • Ability to use water quality test kit.   
  • Exhibit strong leadership skills; possess a passion for member service, building and maintaining a culture of member service excellence   
Essential Functions
  • Provide leadership in the delivery of quality within the YMCA aquatic department.     
  • Monitor all programs and staff in the pool assigned.    
  • Ensure program quality and monitor staff performance and member service.    
  • Develop relationships with members and obtain regular feedback on programs.    
  • Recommend program enhancements to ensure that member needs are being met.   
  • Ensure the swimming facility is meeting or exceeding the Aquatic Safety Standards.   
  • Facilitate monthly in-service meetings that include skill review.   
  • Supervise staff and ensure appropriate staffing of pool. Coordinate breaks and rotate staff.   
  • Develop high quality aquatics programs, including swim lessons and water fitness that meet the needs of the community.    
  • Ensure quality program delivery by certified staff and effective use of resources including staffing.   
  • Ensure safety and prevent injuries by supervising pool area. Ensure no distraction or interference with the ability to hear or see signs of distress.   
  • Maintain accurate records, certification binder, pool logs.   
  • Administer first aid to victims using OSHA Bloodborne Pathogens Universal Precautions. Provide immediate care to sustain life until Emergency Medical Service arrives.   
  • Maintain current certifications. Maintain physical fitness. Perform endurance swims, rescue procedures upon request.   
  • Lead the aquatics staff team in providing a safe and enjoyable environment. Respect others by arriving on time and in accordance with schedule.   
  • Communicate all pool rules and ensure that you are accessible and identifiable.   
  • Maintain pool logs, incident/accident reports, locker room checks and other documents as required.   
  • Ensure safety and cleanliness in pool area.   
  • Perform pool maintenance duties in accordance with OSHA Hazardous Materials Precautions. Perform water quality testing.   
  • May be required to pursue POOL Operator or CPO certification and backwash pool filtration system and monitor pool chemicals   
  • May be required to pursue PA Department of Agriculture Category 24 Pesticide Applicator or Technician certification.