Program Director

The Lake County YMCA is seeking a Program Director for the West End Y in Willoughby. 
Job Description

Oversees the development and operations of various programs including youth and adult sports, teens, and families.

  1. Bachelor's degree in related field or equivalent.

  2. One to two years of related experience preferred. Aquatics experience a plus.
  3. Minimum age requirements may apply; for example, minimum age of 21.
  4. typical requirements within 30 days of hire include completion of: Child Abuse Prevention for Supervisory Staff; Working with Program Volunteers; CPR; First Aid; AED; Bloodborne Pathogens.
  5. Completion of YMCA program-specific certifications.
  6. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  7. Completion of YMCA program-specific certifications.
  8. Ability to establish and maintain collaborations with community organizations.
  9. YMCA Team Leader or Multi-team/Branch Leader certification preferred.
Essential Functions
  • Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives (see detailed list below).



  • Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
  • Establishes new program activities and expands program within the community in accordance with strategic and operating plans.
  • Assists in the marketing and distribution of program information, may organize and schedule program registrations. May review and process program scholarship applications.
  • Develops and maintains collaborative relationships with community organizations.
  • Develops and monitors program budget to meet fiscal objectives.
  • Coordinates use of facilities for program activities and events.
  • Assists in YMCA fundraising activities and special events.
  • Models relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in a timely manner.
  • Compiles program statistics. Monitors and evaluates the effectiveness of and participation in program.
Cause-Driven Leadership Competencies
  • Advancing Our Mission & Cause: Change Leadership, Engaging Community, Philanthropy, Volunteerism
  • Provide visionary leadership to the organization and ensure that all resources are mobilized to adapt to new challenges and needs in the community.
  • Building Relationships: Collaboration, Communication & Influence, Inclusion
  • Connect people to the Y’s cause by developing inclusive relationships, partnerships and collaborations so that the Y can co-create solutions to pressing social needs.
  • Leading Operations: Critical Thinking & Decision Making, Fiscal Management, Functional Expertise, Innovation, Program/ Project Management
  • Ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our promise to the community.
  • Developing & Inspiring People: Developing Self & Others, Emotional Maturity
  • Support the holistic development of self and others so that everyone can embrace the Y’s cause, sustain the Y’s culture, and inspire others to take individual and collective action to further our impact.